Amanda Dougherty Email & Phone Number

Camp Hill, Pennsylvania, United States

Customer Service Writing service ticketsReceiving and maintaining inventoryCoordinating with customers, mechanics, and parts supplier to create the best customer experienceHelping with general tasks within the shop Scheduling and payrollHiringPerformance management

York, Pennsylvania Area

Worked independently and with a team to insure customer satisfaction were exceeding expectations and sales and profit targets were met. Also maintained employees, store appearance, and task deadlines. Duties include the following and more:Customer ServiceTraining new managers that join the companySalesManage the budget, Profit and Loss, Sales and profit targets, and performance.Complete Schedules and check payrollRecruit and Hire Train, observe, correct and evaluate employee performanceInventory controlMaintain Store performanceEnsure all animal needs are metOutside PurchasesVisual Merchandising

Washington D.C. Metro Area

Worked independently and with a team to insure customer satisfaction were exceeding expectations and sales and profit targets were met. Also maintained employees, store appearance, and task deadlines. Duties include the following and more:Customer ServiceSalesManage the budget, Profit and Loss, Sales and profit targets, and performance.Complete Schedules and check payrollRecruit and Hire Train, observe, correct and evaluate employee performanceInventory controlMaintain Store performanceEnsure all animal needs are metDog training

Worked independently and with a team to insure customer satisfaction were exceeding expectations and sales and profit targets were met. Also maintained employees, store appearance, and task deadlines. Duties include the following and more:Customer ServiceSalesManage the budget, Profit and Loss, Sales and profit targets, and performance.Complete Schedules and check payrollRecruit and Hire Train, observe, correct and evaluate employee performanceInventory controlMaintain Store performance

Ephrata / West Chester / Harrisburg, Pennsylvania Area

Beyond the the normal duties of a General Manager I worked closely with the DM to make sure all stores in the district were at the standards required in operations, staffing, training, and merchandising. I also trained all the new managers in the district and most of the managers that were promoted from assistant to store manager. Duties include the following and more:Customer ServiceSalesHelp manage the budget, Profit and Loss, Sales and profit targets, and performance.Help train, observe, correct and evaluate employee performanceInventory controlMaintain Store performance

Worked closely with manager and staff to accomplish tasks and targets, while training to be a manager. Duties include the following and more:Customer ServiceSalesHelp manage the budget, Profit and Loss, Sales and profit targets, and performance.Help train, observe, correct and evaluate employee performanceInventory controlMaintain Store performanceDue to hard work ethic, standing out, and determination I was promoted into a store in November (Holiday Season), which was 6 months after becoming an assistant manager/ manager in training (May) and 8 months after rejoining the company. The Manager in Training program is a year to a year and a half program to complete before promotion ability.

Working as secretary to the director. Duties include organizing and filing paper work, mailing out information, organizing food and supplies, and working with the clients.

Work independently and with a team to keep the teller side of the branch up to date and organized, as well as making customers happy. Duties include keeping logs up to date, supervise tellers' work, researching teller differences, and working with customers. Due to hard work ethic and ability to complete assigned tasks on a deadline, was promoted

Worked independently and with a team to makes sure the customer had the right item for the situation. Duties expanded from assisting customers to find what they are looking for, cleaning, filing, scheduling, and working with cash. Due to excellent performance and strong relationship with management, asked to return.

Associates, Psychology

Education record