Amanda Eldridge Email & Phone Number

Raleigh-Durham, North Carolina Area

Maintain and prioritize heavy case load for invoicing.Manage the invoicing process from creation to submission.Process client invoices after services rendered on a daily basis.Send invoices to clients via email using pdf files and Excel spreadsheets.Complete monthly reconciliation and case audit to account for revenue, margin, and discrepancies.Review and process invoice corrections.Process credit memos for invoice corrections to return revenue in Netsuite.Complete case audit at month end to reconcile any invoicing discrepancies.Work with clients to ensure they are receiving invoices timely and frequently.Work with team members to identify and minimize errors in the invoicing process.Reveiw and apply client contracts to ensure proper billing.Ensure all company, client, or state laws, rules and regulations are in compliance throught out the billing process.Work efficiently to make sure department goals are met.

Raleigh-Durham, North Carolina Area

Receive, sort, process, and mail titles for major banks with repossessed units.Process titles for units to sell at auction.Minimize title turnaround time for faster sell at auction.Implement a workflow to prioritize task and maximize time.Draft, sign, and notarize affidavits of repossession.Work as a mediator between the auction, and lender to solve titling issuesRespond to customer concerns in a timely fashion.Log title in portal and spreadsheet for tracking.Create processes to ensure a seamless title process.Adhere to legal and clear to sell dates when processing titles.

Raleigh-Durham, North Carolina Area

Greet customers upon entry of dealership.Contact sales associates via intercom or telephone for customers waiting.Transfer phone calls to the appropriate department.Review and explain documents to customers purchasing or selling vehichles.Notarize and sign documents.Review documents for errors and missing signatures.Scan, upload, and send retail installment contracts. Process incoming and out going titles.Manage DMV desk to ensure accuracy when processing customer license plates.Audit temporary and permanent license plates.Process license plates and paperwork for vehicle purchases.Manage Auction desk to ensure accuracy when processing auction purchases.Process large cash and card transaction for auction purchases.Priortize task based on need of clients and customers.Follow up on missing title.Accurately file titles and title work by stock number.Process change order.Count and reconcile safe.Count and close out sales and auction cash drawers.Process paperwork for auction titles.