Amanda Evers Email & Phone Number

• Customer Service: answer phone lines for the Orthopedic, Neurology, Pain Management, Neuro Surgery, Physical Medicine and Rehabilitation departments in a prompt and courteous manner, and handle appropriately.
• Registration: collect, maintain and insure accuracy of patient and insurance information through the use of standard business practices.
• Scheduling: understand visit types and proper utilization of questionnaires to efficiently schedule appointments.
• Collect co-payments and outstanding balances over the phone
• Communication: daily management of electronic communication (Outlook messages, WebXchange, EPIC messages, Telephone Encounters).
• Mailing of appointment reminder letters with appropriate packets as assigned.

Orlando, Florida Area

• Welcoming patients and visitors in person or by telephone. As well as answering and referring inquires.
• Maintaining patient accounts by obtaining, recording, and updating personal and financial information. Protecting patients' rights by maintaining confidentiality of personal and financial information
• Administrative tasks, such as verifying patient’s insurance.
• Take Vitals and Report patients signs and symptoms
• Administration of Medicine Intravenously and Intramuscularly
• Perform and collect routine laboratory specimens as directed by provider.