Amanda Evers Email & Phone Number

• Customer Service: answer phone lines for the Orthopedic, Neurology, Pain Management, Neuro Surgery, Physical Medicine and Rehabilitation departments in a prompt and courteous manner, and handle appropriately. • Registration: collect, maintain and insure accuracy of patient and insurance information through the use of standard business practices. • Scheduling: understand visit types and proper utilization of questionnaires to efficiently schedule appointments. • Collect co-payments and outstanding balances over the phone• Communication: daily management of electronic communication (Outlook messages, WebXchange, EPIC messages, Telephone Encounters). • Mailing of appointment reminder letters with appropriate packets as assigned. • Ability to cover outbound work as assigned. • All other duties as assigned by supervisor.

Orlando, Florida Area

• Welcoming patients and visitors in person or by telephone. As well as answering and referring inquires.• Maintaining patient accounts by obtaining, recording, and updating personal and financial information. Protecting patients' rights by maintaining confidentiality of personal and financial information• Administrative tasks, such as verifying patient’s insurance.• Take Vitals and Report patients signs and symptoms• Administration of Medicine Intravenously and Intramuscularly• Perform and collect routine laboratory specimens as directed by provider.• Helping providers Scribe