Amanda Gellhaus Email and Phone Number

•Receive and answer customer inquiries and requests regarding products•Work with customers to determine which products, accessories and plans of action best serve their individual needs•Monitor document and report failure trends in Garmin equipment•Responsible for evaluating other support specialist on E-mail and phone quality•Highly knowledgeable in the specifications, capabilities, and operation of Garmin products

•Answer a multi-line phone system•Provide sales and troubleshooting over the phone•Transfer calls to ten different departments•Provide courteous, knowledgeable and expeditious customer service•Flexible to be a relief when needed on other departmental jobs