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I am passionate about helping others to reach their own potential.As a senior manager with extensive experience in training and education policy and design, and of leading leadership development delivery teams, I am a proven leadership practitioner with a wide array of management and administrative skills including: staff supervision and HR management; staff recruitment, assessment and development; organisational performance, risk, change and project management; event planning; training design, delivery, governance and quality assurance; and policy and process design and development. I have considerable experience in stakeholder management, partnership working and conflict resolution, often working with a wide group of interested parties from across the security, academic and private sectors. Whilst employed in various executive roles, I led teams of in excess of 100 military and civilian staff and managed annual budgets of up to £3.7M. Following a highly successful early career as an air traffic controller and airport manager, I moved through the realm of executive and headquarters roles to the arena of training and education management. With my practical leadership experience and sound academic grounding in leadership theory, gained through an MSc in Leadership Studies, I found my forte in education management and leadership development.After seven busy, successful and satisfying years working in Higher Education, my employer’s voluntary redundancy scheme afforded me the opportunity to seek new directions and challenges. Following a very enjoyable and rewarding six-month sabbatical, I was fortunate to find an extremely fulfilling new role working part-time with Norfolk Constabulary supporting the professional development of student police officers. At an exciting time for the Constabulary, in partnership with Anglia Ruskin University, we introduced degree-level apprenticeships for new student officers. I was proud to be part of this initiative. Having resigned from my role with Norfolk Constabulary in order to relocate to West Norfolk to be closer to my family, I am enjoying spending time with them and pursuing my passions, unencumbered by the strictures of paid work. Within the voluntary sector, I continue to support the growth and development of others.Memberships:Fellow of the Chartered Management InstituteFellow of the Institute of Leadership and Management
Freelance
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Portfolio Working - Voluntary SectorFreelance Jul 2023 - Present
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Learning Support OfficerNorfolk Constabulary Aug 2021 - Dec 2022Supporting the initial training and professional development of student police officers in Norfolk -
Taking A Break Between Roles To Recharge, Reassess, And To Review Future Directions.Freelance Jan 2021 - Aug 2021
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Head Of The Centre For Staff And Educational DevelopmentUniversity Of East Anglia Jan 2014 - Jan 2021Norwich, United KingdomThe Centre for Staff and Educational Development employs a multi- disciplinary team of 20 staff, providing learning and development support to all staff in the University. The Centre runs both accredited and non-accredited programmes, including ILM Diploma and Certificate programmes in Leadership and Management, an MA in Higher Education Practice (MA-HEP), which is also Higher Education Academy-accredited at PG Certificate level. The Centre has its own IT Training facility and a creative innovation space, the iLab. There is an extensive programme of workshops, seminars and short courses as well as targeted programmes including work with individual departments.In my recent work within UK Higher Education, I have been responsible for the determination and implementation of personal and professional learning and development strategy for over 4000 university staff. Over the last year, the move to predominantly homeworking has led the shift away from in-person teaching to virtual classroom and online delivery, enabling staff to operate efficiently and collaboratively across a distributed workforce. I am immensely proud of how my team of 15 highly skilled training and education developers worked together to meet these challenges. -
Training And Education Manager And Leadership Development SpecialistRoyal Air Force Leadership Centre Jan 2011 - Jan 2014Royal Air Force College Cranwell, LincolnshireSenior member of a small team of training specialists responsible for leadership education strategy and policy within the RAF.Determine leadership education requirement for all RAF personnel with a target market circa 37000.Oversight of curriculum requirement and provision of advice and guidance to staff delivering 3,800 leadership development training places at 3 key MOD sites with an annual training value of £8.5MResearched, designed, developed and reviewed leadership education elements of the Senior Officer Study Programme, an advanced-level course in leadership and management for senior executives, which has been delivered in conjunction with HE academic partners, saving £288K pa over traditional delivery methods by blending a 41/2 month e-learning programme with a 2-week residential course. “By way of example and testament to her quality, Amanda’s input to the development of the forthcoming Senior Officers Study Programme is worthy of exceptional praise. The inability of our academic partner (Kings College London) to provide the academic leadership resources resulted in Amanda being seconded to help. Rising to the challenge, she single-handed, designed the leadership training requirement, drafted training objectives and provided the academic resources and guidance to support a Masters level course. Her sheer personality and innate ability to work with, and influence a partnership has been key to this success, with Kings College affording the highest praise for her work.” (Head of RAF Leadership Centre)
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Executive OfficerLeadership And Management Division Jul 2009 - Jan 2011Defence Academy Of The Uk, Shrivenham, SwindonIn direct support of Head of Department, provided quality assurance and oversight of training governance across the whole of the Leadership and Management Division, comprising 30 courses (including 6 Masters programmes) delivering some 167 iterations to circa 3430 students annually.Coordination of business performance management reporting, communications and marketing, and staff specialist and personal training.Championed Continuous Improvement strategies and collaborative partnership working with academic partners (Cranfield University and Kings College London), contractors (SERCO and ESS), and other Defence Academy Divisions.“Amanda innately promotes organisational efficiency and “continuous improvement” through searching questioning and developing better ways of working. All this has come together most visibly through her single-handed work to develop and deliver 2-Star and 3-Star chaired Customer Boards and the embedding of high quality educational QA procedures. In part her success may be attributed to her ability to build strong networks of contacts and advisors and also to her subtle and insightful approach to stakeholder management.” (Head of Leadership and Management Division)
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Strategic Leadership Programmes ManagerDefence Leadership And Management Centre Jul 2006 - Jul 2009Defence Academy Of The Uk, Shrivenham, SwindonStrategic Leadership Development Specialist.Led a multi-disciplinary team (including HE lecturers, education management specialists, occupational psychologists, and admin support staff) to enable design, delivery, review and re-design of strategic leadership development programmes for senior executives within Defence (the top 700 group within a workforce of 250,000).Director of Defence Strategic Leadership Programme (DSLP), UK Defence’s flagship leadership development programme designed to enhance strategic leadership and management at the corporate strategic level across Defence. “Amanda’s levels of commitment to her courses and delegates set the benchmark; hence the DSLP enjoys an unequalled reputation for quality, relevance and effectiveness. That 1-Star delegates were effusive in their praise of the DSLP may be laid squarely at Amanda’s feet.” (Director, Defence Leadership and Management Centre)Designed, developed and facilitated bespoke board-level leadership education and strategy development interventions for senior executive teams within UK Defence and NATO together with the 2-day intensive ‘Encounter’ programmes for mixed MOD and public/private sector teams at executive board level (including Lloyds TSB, Pfizer, BT, Unilever, Vodafone, BBC, and various NHS Trusts).“Amanda has worked with a very wide range of people, from Defence Board members and other 4-Stars downwards, and has a very well deserved reputation as the consummate professional in course delivery. She has shown herself to be a gifted and extremely conscientious trainer who is able to inspire and develop people to deliver very high standards in a short space of time.” (Deputy Director, Defence Leadership and Management Centre).
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Organisational Performance Management SpecialistRoyal Air Force Headquarters Nov 2003 - Jul 2006Royal Air ForceResponsible for collation, analysis and review of organisational performance and risk management data for presentation to the Divisional Managing Directors-level Board on a routine basis. Designed and delivered bespoke training to practitioners and executives in the use of the RAF’s business performance reporting and risk/issue management system. -
Chief Executive OfficerRaf Saxa Vord, Shetland Islands Apr 2001 - Nov 2003Royal Air ForceAs Commanding Officer of the RAF’s most northerly station, led a team of more than 100 military and civilian staff, with supplementary responsibility for the welfare of an additional 150 dependant family members.With a budget of £3.7M, the management portfolio comprised oversight of day-to-day administration of the unit including: maintenance of operational engineering output; transport, accommodation, catering, and medical facilities; logistics and infrastructure management; health and safety compliance; local civilian support contract management; HR and personnel administrative support; and financial planning and management.
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Commissioned Officer – Air Traffic Controller And Airport ManagerRoyal Air Force Jul 1981 - Apr 2001Air Traffic Control watch-keeping duties and management of airport operations; including staff training, flight planning, aviation support services and management of response to emergency air incidents. -
Air Traffic Control Assistant, Heathrow AirportCivil Aviation Authority May 1979 - Jun 1980
Amanda Giles Skills
Amanda Giles Education Details
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Learning And Development -
Institution Of Occupational Health And SafetyManaging Safely -
Strategic Leadership And Management -
Strategy Direction And Leadership -
Organizational Leadership -
Strategic Leadership
Frequently Asked Questions about Amanda Giles
What company does Amanda Giles work for?
Amanda Giles works for Freelance
What is Amanda Giles's role at the current company?
Amanda Giles's current role is Retired from paid work and pursuing a portfolio of voluntary roles alongside enjoying increased family and leisure time..
What is Amanda Giles's email address?
Amanda Giles's email address is am****@****s.co.uk
What schools did Amanda Giles attend?
Amanda Giles attended Cipd Qualifications, Institution Of Occupational Health And Safety, University Of Manchester - Manchester Business School, University Of Manchester - Manchester Business School, Cranfield University, Cranfield University.
What skills is Amanda Giles known for?
Amanda Giles has skills like Leadership Development, Military, Command, Defence, Nato, Change Management, Security Clearance, Program Management, Leadership, Organizational Development, Team Leadership, Military Operations.
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