A combination of both the Accounts roll and Office Management, I have been working closely with operations and management, creating a real and active partnership. I can provide timely support and analysis, aiding in decision making, budgeting and goal setting. Utilising Historical data and keeping up-to-date on current financial and market trends, I enjoy producing detailed reports to assist in project development. As sole administrator I have the privilege of being a primary contact with our customers and suppliers, working to ensure satisfaction in all areas. My notable achievements in this roll include but are not limited to:- Implementation of data security, falling in line with GDPR - Transitioning to new Payroll software, including utilisation of a Employee Management App.- Finding opportunities for ethical sourcing - Reducing paper consumption in office by over 30% - Creating a structured filing system, and storage of archived documents- Organising and implementing standards and forms for management of tasks and processes - Workshopped existing reporting methods to make information more accessible and easily interpreted

Advising existing clients on their accounts and explaining the accounting jargon in an easily understandable way.

In an effort to expand my skill set, meet new people and stay connected with the communities around me I have found temporary work whilst raising my two boys.These positions have given me an insight into UK culture and a greater appreciation for the Welsh culture in particular.During this time, I have gained further skills in customer service, communication & administration.Together with my husband we run an Air BnB which has required great organisation and time keeping skills.

General waitressing, cooking and preparing hot beverages. Cafe closes upon end of summer season. As the first face customers see upon entering Tacla Taid, I was proud to greet everyone with a smile.

Responsible for all aspects of running a business including budgeting, bookkeeping, creating invoices and quotes, communicating with clients via phone and e-mail, advertising, ordering materials and communicating with suppliers.Seamstress responsibilities require great attention to detail and constant communication with clients.Time management skills have been essential in running this business around family life.

Cleaning, supervising one other staff member, driving between houses, taking payment and holding ourselves to a high standard. It was my responsibility to represent Ty Twt, by providing outstanding service.

Bar service, housekeeping and waitressing. I was the main member of staff for the bar, and took it upon myself to make improvements, including finding ways to bring in more customers and revenue.

Waitressing with this mobile catering service was an exciting first position to have in the UK. I enjoyed learning about British culture and working in a team.

Organised office operations and procedures to ensure complete administrative satisfaction.Answered telephone calls professionally liaising with clients and partners, building relationships where appropriate.Worked with senior management to determine the most effective way to proceed with events and staffing including liaising with team and following up.Promoted and improved established office guidelines, processes and procedures, increasing efficiency overall.Handled sensitive information in a confidential manner.Performed basic human resources tasks including employee shift scheduling for 8 staff and oversaw new employee onboarding and training.

Implementing a new filing system, including making information more readily available by creating excel spreadsheets.Working as part of a management team we tracked and ordered stock, complete weekly inventory counts, budgeted, scheduled staff, hired and took disciplinary actions.Bank deposits and financial tracking were completed daily, as well as inputting and filing all relating paperwork.Key Achievements: -Building a team to open a brand new location, which became one of the busiest and most lucrative locations in Canada.Working along side the District Manager to improve my “home” location before moving into management.

Managing Staff and stock, as well as striving for exceptional customer service. This position required great interpersonal skills, as customer complaints and returns were handled solely by the management team.