Amanda Hamilton Email and Phone Number
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Experienced people manager having worked managing teams at all levels for over many years. I was previously a cross class Senior auditor with 20 years experience in the legal and insurance sectors. Currently working within the Technical Excellence space to create a dynamic and successful audit and Peer Review team servicing all lines of business within a large insurer. I am really passionate about people and ensuring that all staff can maximise their potential and achieve their goals.
Qbe Europe
View- Website:
- qbeeurope.com
- Employees:
- 1445
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Assistant Claims Manager - Technical ExcellenceQbe EuropeUnited Kingdom
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Assistant Claims ManagerQbe Europe Apr 2024 - PresentLeeds, England, United KingdomAudit and Peer Review Manager within Technical Excellence. Managing a team of auditors who provide audit and peer review functions for all lines of business within European Operations.
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Assistant Claims ManagerQbe Europe Feb 2023 - Jun 2024Leeds, England, United KingdomService Excellence Challenge ACM who is managing a team of handlers responsible for quality control, UK and International complaints handling, training and implementation of change for all lines of business for large commercial insurance company.
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Senior Quality AuditorQbe Europe May 2019 - Mar 2023Leeds, England, United KingdomWorking within the Service Excellence department specialising in challenging processes and ensuring change is implemented smoothly. This role is varied and includes monthly audits of all lines of business, monthly report building and reporting to Senior stakeholders. Responsible for the creation of process maps for all areas of the business and detailed training packs to sit alongside these to aid the onboarding process and continual growth of existing staff.
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Business Transformation ManagerQbe Europe Jul 2017 - May 2019Leeds, England, United KingdomHelp manage the transition of offshore Credit hire function into Leeds office. Created training plans, mentoring of new people managers and created specific motor end to end training guides.
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Team LeaderQbe Europe Aug 2014 - Jul 2017LeedsTeam Leader motor department QBE, managing team who hold a portfolio of injury claims covering all areas of the business from commercial, motor trade and Scottish Law claims.
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Team LeadQbe Europe Apr 2012 - Aug 2014Manager of a team who handled El/Pl & property claims with a mix portfolio of clients and business types
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Claims AdjusterQbe Europe Jul 2009 - Apr 2012El/PL claims handler, dealing with claims cradle to grave caseload circa 400
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Claims AdjusterGallagher Bassett Services, Inc. Feb 2008 - Jul 2009Claims handler dealing with El/PL and RTA claims, handled cradle to grave and specialsing in Local Authority clients.
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ParalegalCorries Solicitors May 2006 - Feb 2008Glasgow City, Scotland, United KingdomDealt with RTA claims from start to finish, dealt with full aspects of Scottish Civil Court procedure up to Proof including some accounting elements
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ParalegalIrwin Mitchell Apr 2004 - May 2006Glasgow, Scotland, United KingdomDealt with RTA claims fully trained in all elements in civil court produce from drafting through to optional hearings. Also within my time here I was Assistant Team Leader managing a team of FNOL fee earners
Amanda Hamilton Skills
Amanda Hamilton Education Details
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University Of The West Of ScotlandBusiness Administration, Management And Operations -
College Of Commerce GlasgowBusiness Administration, Management And Operations
Frequently Asked Questions about Amanda Hamilton
What company does Amanda Hamilton work for?
Amanda Hamilton works for Qbe Europe
What is Amanda Hamilton's role at the current company?
Amanda Hamilton's current role is Assistant Claims Manager - Technical Excellence.
What is Amanda Hamilton's email address?
Amanda Hamilton's email address is am****@****qbe.com
What schools did Amanda Hamilton attend?
Amanda Hamilton attended University Of The West Of Scotland, College Of Commerce Glasgow.
What skills is Amanda Hamilton known for?
Amanda Hamilton has skills like General Insurance, Legal Liability, Management, Commercial Insurance, Claim Investigation, Claims Handling, Liability, Brokers, Claim, Insurance, Casualty Insurance, Claims Management.
Who are Amanda Hamilton's colleagues?
Amanda Hamilton's colleagues are Sandra Villanueva, Gunnar Blomqvist, Tessa Wardle, Andrew Collins, Molly Morley, Andy Wright, Michael Attoe.
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