Amanda Hash Email & Phone Number

Portland, Oregon, United States

• Responsible for the processing of maintenance actions in FPPS.
• Onboards New Hire and Transfer employees to include sending emails, completing paperwork, and verifying identities.
• Created a New Hire and Transfer email template to help employees with onboarding process and internal systems functions.
• Proficient in eOPF: searching for charts, uploading documents, requesting charts from other agencies, creating SF-75's, and familiarity with pick up SF-50's.
• Proficient in USA Staffing: verification and uploading of completed EOD documents, confirming first day, transferring documents to eOPF from USA Staffing, sending documents to employees for signatures, and providing.
• Proficient in MySupport: uploading documents, commenting/updating tickets, closing out tickets once action is released, and provided a weekly report of ticket closures for Ext of Appt Term, Termination of Detail, and.

Portland, Oregon Area

• Responsible for setting appointments for incoming customers as well as employee work scheduling.
• Receptionist duties including billing, multi-line phone support, and client education/assistance.
• Achieved recognition for the completion of ad-hoc projects and weekly task completion.
• Reviewed and ensured correct distribution of reports to key personnel.
• Proficient with money handling, processing, and end of day accounting procedures including credit card reconciliations.
• Chart reconciliations including documentation of patient status.

Portland, Oregon Area

• Exceeded customer service expectations by researching and answering detailed process questions.
• Utilized customer conflict de-escalation/resolution and problem solving, ensuring customer needs were met.
• Improved record organization and filing; assisted in achieving paperless records retention.
• Main point person for pet insurance billing, processing, and receiving customer submissions.
• Responsible for OSHA safety training and supervising weekly mandatory safety briefing.

• Receptionist duties, including customer service, answering phones, and helping clients.
• Check clients and patients.
• Proficient with accounting procedures and start/end of day tasks.

Vancouver, Washington

• Performed Client Service Coordinator tasks which consisted of checking clients in, out, receiving payment, and answering client questions.

Greater San Diego Area

• Supported 5 high level officers providing bi-weekly reporting related to logistics and flight plans.
• Responsible for reviewing and updating proprietary data for weekly brief.
• Revised and utilized spreadsheets containing highly confidential information.
• Updated and maintained confidential flight schedules of high-ranking officers to and from combat zones.
• Maintained office inventory and supplies using office company supply system, retaining and cataloging all receipts.
• Developed office procedures and handbook; cross-trained employees for completion of daily operations.

General Studies

Certificate, Veterinary Medicine

Activities and Societies: A 9 month program for veterinarian assistant training and certification.

Business Administration And Management, General

Activities and Societies: Decided business was not for me and I was moving soon to where the commute to school was to great.

Education record

35 Credits Completed

Diploma, High School/Secondary Diplomas And Certificates