Innovative, detail-oriented, professional with diverse background of practical experience in the Information Technology industry. Customer-focused and adaptable to variety of work environments, with high tolerance for risk and stress associated with tight deadlines. Manage multiple projects in complex environment. Excellent organizational and communication skills. Energetic team leader and collaborator, fostering high levels of engagement, accountability, and personal development. Strong record of building relationships with clients, peers, and other departmental affiliates.Areas of expertise:• Project Management• Operational Management• Installation of Hardware and Software• Installation Planning and Assessment• Troubleshooting, Repair, Calibrate• Drive Operational Effectiveness• Process Improvement• Technical Customer Support• Technical Field Support• Documentation and training• Increase Service Revenue