Amanda Havens Email & Phone Number

Herndon, Va

Maintain civilian and military customer files. Manage manual invoicing.Provide customer service through phone calls, emails and walk ins.Enter, update and close out move orders.Maintain open communications with fleet drivers and customers.Data EntryFilingPoint of Service sales via check and credit card

Ashbuern, Va

Check IDs and observe customers to determine legality of sales.Maintain a clean and well maintained sales floor.Assist customers with loading merchandise as requested.Develop product knowledge to assist customers with their selections.Operated a point of sale terminal that included scanning equipment.Checking sales receipts for accuracy and accounting for all required transactions.Maintaining shelf stock and displays to enhance product availability.Unload shipments and place in appropriate locations whether it is on the sales floor or in the stockroom.Accurately take, enter, assemble and verify licensee orders.Responsible for the nightly bank deposit

Herndon, Va

Responsible for accurate payable and receivable accountsManaged all petty cashScheduled all appointments with customersMaintained a detailed employee schedule, to include placing the proper employee on the proper job.Responsible for payroll using a commercial payroll program.Responsible for all banking business accountsAnswer phones, check email, returns call and return emailsOSHA accountability managerResponsible for all daily banking activities.

Manassas, Va

In charge of all scheduling and management of a 15 person cashier team.Increased cashier productivity by creating a cashier-training guide that would accurately and cost effectively train cashiers in under a week’s time.Responsible for the daily scheduling of planting crews to include the proper placement of truck and equipment typeEffectively train and direct the activities of cashiers and set the standard for customer service.Accurately perform opening and or closing functions taking the time frame for such a job from an hour’s time to less than 20 minutes. Still insuring all steps were complete and accurate.Monitor performance of associates for performance reviews daily and then complete performance reviews on a quarterly basis.Ensure that associates consistently follow all policies and procedures including established safety procedures and communicate issues to higher management.Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.Ensure that merchandise displays in the front area are clean, organized and well stocked to insure the customers can find what they are looking for in a timely manner.Provide assistance in all areas of the store base on business needs. Perform all others tasks and assignments as requested by upper management.Responsible for managing all Virginia Miss Utility calls to have appropriate lines marked for all planting and landscaping jobs, to include maintaining detailed records of dates, times and ticket numbers.Responsible for the control and entry of all county permits to include electrical, mechanical, building and fire alarm. As well as maintain appropriate business licenses and other documents required.Responsible for the control and entry of all county building bonds to include maintaining all currents and up to date licenses and documentation.

Fairfax, Va

Manage multi-line telephone system to include maintaining proper telephone performance standards.Accountable for the proper electronic entry and removal of patient appointments.Maintained proper HIPAA rules and regulations at all times to include preserving patient’s privacy.Responsible for the accurate electronic entry of T-Com’s (Telephone Communications) to the proper medical staff.When necessary alert any and all staff members to an emergency code.