Amanda Herald Email & Phone Number

Brookfield, Wi

- Develop strategic relationships with customers driving both business and IT outcomes, fuled by end user technology solutions that support customer's initiatives - Establish strong relationships with manufacturer representatives and collaborate to meet customer needs and forecast- Provide quotations and product related material for inclusion in proposals and/or presentations- Meet or exceed financial commitments in terms of material margin, individual revenue quota attainment, and forecasting accuracy - Ownership of the RFP process- CRM managment- Meet sales/technical certification requirements- Understanding of customer specific contracts

- Provided quotations and product related material for inclusion in proposals and/or presentations- Supported margin management guidelines- Supported RFPs, product research, customer reporting, and order management- Escalation and relationship management with PDS employees, partners, and distributors- Managed sales cycle including research, pricing, quoting, and ordering- Met sales certification requirements- Helped maintain client order entry SLAs- Helped maintain customer information within applications- Have an understanding of entire PDS product offering and have the ability to address technical aspects and specific industry applications, pricing, and research

- Monitored third party open order report for customer orders that needed a corresponding purchase order entered- Generated vendor orders and arranged transportation for all third party transactions under the directions of the purchasing and transportation departments- Proofed and invoiced all third party customer orders- Monitored existing third party records and consolidated with generic records when applicable- Adjusted vitem records, cost change notification entry, generate reports

- Took and accurately entered telephone, fax, internet, electronic orders- Verified adequate inventory levels to fill order and schedule delivery of orders- Invoiced and proofed period billing, container deposits, container returns, and credit memos to customers- Promoted customer satisfaction through the prompt resolution of back-orders and complaints, including scheduling pick ups and replacements- Worked closely with sales and operations regarding customer changes that impacted their activities

Bachelor Of Arts (B.A.), Communication And Media Studies

Education record