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Amanda Hershey is listed as Student| Studying Computer Networking| CSR at Pratt & Whitney, a company with 16054 employees, based in Muskegon, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Amanda Hershey.
Amanda Hershey previously worked as Customer Service Representative at Pratt & Whitney and Project Expert Support at Outlier. Amanda Hershey holds Undergrad Certificate, Computer Systems Networking And Telecommunications, 3.6 Gpa from University Of Maryland.
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At Outlier, my role as Project Expert Support revolves around enhancing AI chat solutions to align with client expectations, thereby driving customer satisfaction and business growth. With a foundation in Computer Systems Networking and Telecommunications from the University of Maryland, I apply a meticulous analytical approach to optimize interactions and manage quality effectively.Our team collaborates to implement continuous updates, drawing from my project management skills acquired at Teleperformance as a Tier 2 Expert. This synergy of technical knowledge and customer service expertise fuels my mission to deliver exceptional service quality, ensuring every client engagement is a testament to our dedication and precision.
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United States
Remote
The business model for an Outlier chat reviewer involves enhancing customer service by reviewing and optimizing AI chat interactions. Key elements include ensuring quality responses, analyzing performance metrics, providing improvement recommendations, and implementing continuous updates. This approach tailors AI chat solutions to client needs, driving.
Other employees you can reach at utc.com. View company contacts for 16054 employees →
Brenda Bednar
Colleague at Pratt & Whitney
Greater Hartford, United States
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SJ
Siul Jesús Muñoz Serrano
Colleague at Pratt & Whitney
Mayaguez, Puerto Rico, Puerto Rico
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ZK
Zachary King
Colleague at Pratt & Whitney
Sanford, Maine, United States, United States
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BJ
Brandon Jaquay
Colleague at Pratt & Whitney
Norman, Oklahoma, United States, United States
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EH
Ethan Hembree
Colleague at Pratt & Whitney
Whitesburg, Georgia, United States, United States
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CS
Carl Soderberg
Colleague at Pratt & Whitney
East Hartford, Connecticut, United States, United States
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SC
Syed C
Colleague at Pratt & Whitney
Bangalore Rural, Karnataka, India, India
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GS
Gretchen Schrader
Colleague at Pratt & Whitney
Bristol, Connecticut, United States, United States
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MR
Marco Romero
Colleague at Pratt & Whitney
Coventry, Connecticut, United States, United States
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AK
Anita Ksionek
Colleague at Pratt & Whitney
Warsaw, Mazowieckie, Poland, Poland
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Amanda Hershey works for Pratt & Whitney.
Amanda Hershey is listed as Student| Studying Computer Networking| CSR at Pratt & Whitney.
Amanda Hershey is based in Muskegon, Michigan, United States while working with Pratt & Whitney.
Amanda Hershey has worked for Pratt & Whitney, Outlier, and Teleperformance.
Amanda Hershey's colleagues at Pratt & Whitney include Brenda Bednar, Siul Jesús Muñoz Serrano, Zachary King, Brandon Jaquay, and Ethan Hembree.
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Amanda Hershey holds Undergrad Certificate, Computer Systems Networking And Telecommunications, 3.6 Gpa from University Of Maryland.
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