Amanda Hilbert Email & Phone Number

Greater Tampa Bay Area

Oversee and manage the development and growth of the Leadership Pipeline at Radiant Church, as well the extension site of Radiant College. This includes but not limited to all lanes of Radiant College (Internship Program, Radiant Leadership Academy, and extension site) as well as all leadership conferences hosted by Radiant Church.Daily Skills:-Recruit and train high level leaders to execute the vision of the department. - Lead and grow a team of people - Project management… Show more Oversee and manage the development and growth of the Leadership Pipeline at Radiant Church, as well the extension site of Radiant College. This includes but not limited to all lanes of Radiant College (Internship Program, Radiant Leadership Academy, and extension site) as well as all leadership conferences hosted by Radiant Church.Daily Skills:-Recruit and train high level leaders to execute the vision of the department. - Lead and grow a team of people - Project management - Articulate and implement the vision and culture of Radiant Church- Leadership and communication skills- Superior interpersonal skills working with a variety of people: Staff, Dream Team members, Sunday Attenders.- Positive attitude and proactive approach to problem solving. - Solution and goal oriented- Daily use of PCO, Google Suite, Slack, and Monday- Strong organizational and time management skills and a pursuit of excellence through attention to detail- Event plan for recruitment events and leadership conferences Show less

Tampa, Florida, United States

Executive Assistant:• Serve as first point of contact for the Executive Pastor and Business Operations department• Maintain budgets using Expensify • Plan and execute all staff wide engagement activities and events• Support the Business Ops department in project managing and coaching • Create staff wide training videos on Business Ops updates and facilitate in person training when necessary• Sit in on all Business Ops related meetings and provide feedback/recommendations… Show more Executive Assistant:• Serve as first point of contact for the Executive Pastor and Business Operations department• Maintain budgets using Expensify • Plan and execute all staff wide engagement activities and events• Support the Business Ops department in project managing and coaching • Create staff wide training videos on Business Ops updates and facilitate in person training when necessary• Sit in on all Business Ops related meetings and provide feedback/recommendations when necessary that impacts staff• Maintain the Executive Pastor’s calendar, schedule meetings, conferences, retreats, etc.• Prepare reports for the Executive Pastor• Participate and serve at all church wide eventsCentral Admin:• Create training and facilitate Planning Center, Monday.com, Expensify, and Mailchimp to all Location Admins• Meets regularly with Location Admins to ensure proper expectations are being met and provide coaching when necessary • Provides communication on updates and Central changes that impacts Location Admins • Visits locations on Sundays to partner and observe admins to improve their role and location Show less

Brandon, Florida, United States

Radiant Kids - Oversee set-up and tear-down of Radiant Kids equipment at the campus, ensuring the success of the Sunday experience- Facilitate baby/parent dedications at the campus- Provide baptism interview/counseling for children and their parents prior to their baptism- Recruit, develop and train Dream Team for Radiant Kids teams; participate in Next Steps at the campus to recruit Dream Team members- Process new Dream Team members for Radiant Kids teams through the… Show more Radiant Kids - Oversee set-up and tear-down of Radiant Kids equipment at the campus, ensuring the success of the Sunday experience- Facilitate baby/parent dedications at the campus- Provide baptism interview/counseling for children and their parents prior to their baptism- Recruit, develop and train Dream Team for Radiant Kids teams; participate in Next Steps at the campus to recruit Dream Team members- Process new Dream Team members for Radiant Kids teams through the background check, SLACK, and Planning Center pipeline- Approve staffing for Radiant Care at the location- Observe adult-to-child ratios to ensure child safety and monitor growth for additional rooms as needed- Ensure that the kids’ areas are clean and set up in an excellent manner for all services- Partner with parents to ensure a safe and clean environment to help move children to their calling.- Establish community involvement to increase attendance in Radiant Kids with the goal to share the Gospel and make a lasting impact on more children.Location Adminstor- Assist Campus Pastor in creating the agenda for weekly staff meetings- Take notes and manage action items from weekly staff meetings via Monday.com- Assist Campus Pastor and campus staff with implementing and managing Monday.com- Assist with planning, implementation, and facilitation of special events and services- Enter Campus expenses and receipts in Expensify- Manage the Campus budget spreadsheet- Handle and maintain all supply ordering for Campus- Ensure overall vendor communication is handled correctly Show less

Key member of department leadership team and the only Member Service trainer in a department of 67 employees. Solely responsible for all training and communication for new employees as well as continuing education and growth of existing employees. Constantly seeking out areas of improvement and create training material based on current needs of employees and gaps in service. Constantly work to improve employee morale and create ways for employee retention within allotted budget. • Develop,… Show more Key member of department leadership team and the only Member Service trainer in a department of 67 employees. Solely responsible for all training and communication for new employees as well as continuing education and growth of existing employees. Constantly seeking out areas of improvement and create training material based on current needs of employees and gaps in service. Constantly work to improve employee morale and create ways for employee retention within allotted budget. • Develop, design, and facilitate all educational programs and standards within department. • Focused on seeking out areas of improvement and creating training material based on the current needs of employees, gaps in service, and leadership development • Project manager for department from vendor review to implantation • Keep employee engagement top of mind and plan all team building activities for department and organization wide but in person and virtually • Certified Gallup Strengthsfinder Coach for Department • Create curriculum training courses for entire organization of 500 employees based off service needs both in person and virtually • Active member of the department leadership team and provide guidance to create and achieve annual goals. Show less

Downtown Tampa

The Branch Supervisor is responsible for supervising, mentoring, motivating, and coaching employees through day to day activities ultimately playing an integral role in the branch achievement of organizational goals. The Branch Supervisor position focuses on solidifying member relationships and retention through improved member service. Focuses on solidifying member relationships and retention through transaction accuracy, cross selling and exceptional member service. Partners with Area Manager… Show more The Branch Supervisor is responsible for supervising, mentoring, motivating, and coaching employees through day to day activities ultimately playing an integral role in the branch achievement of organizational goals. The Branch Supervisor position focuses on solidifying member relationships and retention through improved member service. Focuses on solidifying member relationships and retention through transaction accuracy, cross selling and exceptional member service. Partners with Area Manager to ensure community presence, increase membership and retention, generate P&L sheets, and promote the Grow brand.• Accountable for effective use of sales and sales management practices that result in the achievement of expected goals.• Assist and support in the planning and implementation of appropriate training programs and meetings for all personnel within the branch to ensure a high level of performance. • Holds team members accountable for achieving established goals for sales, service, and operational goals. Performs all duties outlined and required of Relationship Specialists and assists in those job assignments to best serve members. • Assists other Credit Union employees with guidance on how to take care of member inquiries.• Assists in training and coaching staff with regards to our Sales & Service and Integrity Sales Philosophy. Show less

Member Contact Center

Responsible for handling escalated calls and answer any questions or concerns our employees have in a variety of situations such as cards, loans, services, and general account inquiries. • Act as a leader and subject matter expert for Relationship Specialists who report under me.• Grade Relationship Specialist calls at random to ensure quality and coach on to how to improve these calls.• Consistently generated a positive environment for employees on my team by creating incentives… Show more Responsible for handling escalated calls and answer any questions or concerns our employees have in a variety of situations such as cards, loans, services, and general account inquiries. • Act as a leader and subject matter expert for Relationship Specialists who report under me.• Grade Relationship Specialist calls at random to ensure quality and coach on to how to improve these calls.• Consistently generated a positive environment for employees on my team by creating incentives and goals to boost productivity and moral.• Responsible for keeping track of team member sales and referral goals, while continuously motivating and coaching associates to help them reach their individual goals.• Tasked with compiling data and generating reports while providing forecasting and feedback to upper management on trends and metrics. Show less

Tampa/St. Petersburg, Florida Area

A Funding Specialist is responsible for reviewing motor vehicle, credit card, and watercraft contract documentation for completeness and compliance with state and federal laws as well as adherence to corporate policies, procedures or credit stipulations. The Funding Specialist will conduct direct verification with external entities, including consumers, dealers and others, to validate employment, income, insurance, collateral, and other loan approval terms. Detailed Description JOB… Show more A Funding Specialist is responsible for reviewing motor vehicle, credit card, and watercraft contract documentation for completeness and compliance with state and federal laws as well as adherence to corporate policies, procedures or credit stipulations. The Funding Specialist will conduct direct verification with external entities, including consumers, dealers and others, to validate employment, income, insurance, collateral, and other loan approval terms. Detailed Description JOB DUTIES · Review the contract documentation for completeness and compliance with state and federal laws as well as adherence to corporate policies, procedures or credit stipulations. Meet minimum company standards for daily loan volume. · Conduct verification with external entities, including consumers, dealers and others, to validate employment, income, insurance, collateral, and other approval terms. Documentation of corresponding research and efforts in system is required.· Communicate and interact, both written and verbally, with dealers, credit center employees, management and external entities in a professional, concise and positive manner.· Basic negotiation, follow up and relationship building skills. Establish relationships with credit center team members and dealership personnel.· Understand obstacles that negatively impact customer satisfaction to dealers or credit centers. Make corresponding recommendations to management for improving satisfaction, process policies or procedures.· Interpersonal skills necessary to promote team environment and provide good customer service. Show less

Tampa/St. Petersburg, Florida Area

Our Member Call Center Team provides friendly and professional service to members via telephone and/or written correspondence. We provide additional value to our membership through cross-selling Credit Union products and services. Relationship Specialist support a sales and service environment that is focused on the credit union’s mission, vision and core values.

Tampa/St. Petersburg, Florida Area

Marketing AFLAC insurance is the primary responsibility of agents, who are compensated with a percentage of the sales they make. Once a prospective business decides to implement the AFLAC program into its employee benefits menu, AFLAC agents function as partners with the client's human resources department. Agents furnish clients with marketing materials to promote AFLAC's products on site, sign up interested employees and help the client's human resources department reconcile at least the… Show more Marketing AFLAC insurance is the primary responsibility of agents, who are compensated with a percentage of the sales they make. Once a prospective business decides to implement the AFLAC program into its employee benefits menu, AFLAC agents function as partners with the client's human resources department. Agents furnish clients with marketing materials to promote AFLAC's products on site, sign up interested employees and help the client's human resources department reconcile at least the first invoice sent from AFLAC's Worldwide Headquarters. In addition, AFLAC agents play a major role in answering the questions of individual employees on behalf of the human resources department about AFLAC insurance products. Agents four basic responsibilities: Market AFLAC insurance products.Service existing and new payroll accounts.Service existing and new policyholders.Nominate prospective new recruits. Show less