Amanda Horwitz Email and Phone Number
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I am a courageous leader with an excepetional passion for people, learning, coaching and achieving results. I have a record of exceeding goals through enhanced Card Member and Colleague experiences, advocating for and driving change, improving underachieving teams, strengthening partnerships, communicating effectively, and influencing stakeholders at various leadership levels.My current and previous employers would describe me as hardworking, detail oriented, and highly self motivated. I am known for my integrity in the workplace; strong work ethics; dedication to quality standards; and possess the ability to multi-task efficiently under pressure without compromising my ethics or my integrity.
Morgan & Morgan, P.A.
View- Website:
- forthepeople.com
- Employees:
- 1727
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Director Of Regional OperationsMorgan & Morgan, P.A. Mar 2023 - PresentSouth Florida
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Director, Customer First Servicing Operations EnablementAmerican Express Jun 2019 - Mar 2023Fort Lauderdale, Florida, United StatesGlobal lead to influence, develop and operationalize Customer First strategies across Consumer, Commercial and Merchant enterprises in partnership with operations, customer strategy, and other center of excellence teams to deepen relationships with customers and achieve at or above forecast performance results while upholding compliance. -
Senior Manager, Servicing & Value Generation StrategyAmerican Express Mar 2016 - Jun 2019Fort Lauderdale, FloridaServed as the global Change Management PMO for the Center of Excellence Team across several workstreams including Change Management, Capacity & Skill Optimization, Routing Optimization, Reporting & Analytics, Training initiatives, and Regulation & Controls.
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Manager, Strategy, Planning & DevelopmentAmerican Express Jun 2014 - Mar 2016New York CityResponsible for driving growth and business performance for the Global Client Group (GCG) within Global Merchant Services (GMS). Support GCG’s Client Management sales teams to optimize performance and identify sales opportunities for improvement through consistent and accurate reporting and process management.
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Business Analyst, Global Merchant Services LacAmerican Express Dec 2011 - Jun 2014Fort Lauderdale, FloridaSupported the Puerto Rico and Caribbean Global Merchant Services markets with business planning and development including Information process improvements, data analysis, information generation to support managerial decision-making processes and project management.
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Team Leader, Global Credit AdministrationAmerican Express Feb 2009 - Dec 2011Fort Lauderdale, Florida
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Operations ManagerHeritage Service Group Dec 2006 - Feb 2009Pompano Beach, Florida, United StatesManaged and controlled daily operations of a 20-person office staff and 18 Service Technicians to ensure performance exceeded client expectations in call/service delivery. -
Team Leader - CollectionsApplied Card Systems May 2001 - Dec 2006Boca Raton, Florida, United StatesManaged and led 60 phone representatives who supported collection efforts for Cross Country Bank to ensure performance exceeded collector metric goals, quality assurance, and voice of customer. Led the coaching and developm ent efforts and provided real time feedback in order to drive performance results.
Amanda Horwitz Skills
Amanda Horwitz Education Details
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Business Administration And Management, General
Frequently Asked Questions about Amanda Horwitz
What company does Amanda Horwitz work for?
Amanda Horwitz works for Morgan & Morgan, P.a.
What is Amanda Horwitz's role at the current company?
Amanda Horwitz's current role is Strategy, Operations, Business Develoment.
What is Amanda Horwitz's email address?
Amanda Horwitz's email address is am****@****ess.com
What is Amanda Horwitz's direct phone number?
Amanda Horwitz's direct phone number is +195480*****
What schools did Amanda Horwitz attend?
Amanda Horwitz attended Florida Atlantic University.
What skills is Amanda Horwitz known for?
Amanda Horwitz has skills like Project Management, Business Analysis, Management, Strategic Planning, Leadership, Customer Service, Business Process Improvement, Microsoft Office, Analysis, Process Improvement.
Who are Amanda Horwitz's colleagues?
Amanda Horwitz's colleagues are Phi Gomez, Anon Ymous, Erika Myers, Brianna D'onofrio, Caleb Riggins, Christopher Mank, Danielle Borst.
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Amanda Horwitz
Academic Advisor At Wayne State University University Advising CenterGrosse Pointe, Mi3gmail.com, wayne.edu, wayne.edu -
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Amanda Horwitz
Student At University Of Michigan - College Of Literature, Science, And The ArtsHuntington Woods, Mi
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