Amanda Johnson Email & Phone Number

Colorado Springs, Colorado, United States

Colorado Springs, Colorado, United States

Colorado, United States

Colorado Springs, Colorado, United States

Worked closely with company owners to provide a superior buying experience for customers from the first contact through final installation of product and follow up service. Quickly learned the window covering industry, products and specifications including sales, ordering, troubleshooting, home automation, measuring and installation. Integral part of building the business, including securing new contracts, following leads, logistical planning and sales forecasting. Assisted in developing a customized CRM system integrated with the company website. Managed showroom spaces, overall facility management, inventory and multiple large daily deliveries. Provided daily support to both the sales and installation teams. Built and maintained relationships with 7 different manufacturers and sales representatives, multiple government agencies, private construction companies and 5 home builder company partnerships. Main point of contact for the company handling all phone calls, email communication, scheduling installations and sales calls, and outstanding customer support.

Colorado Springs, Colorado, United States

Responsible for oversight of employee hiring, staffing, scheduling and management including regular sales meetings, team building and in-service training. Oversaw cash control, membership sales, admissions, maintenance and daily operations. Developed emergency action plans for facility preparedness and streamlining of emergency responses. Created staff training manuals to improve customer service practices and employee training. Assisted in developing programming, events and marketing campaigns for 3 different facilities. Developed and executed inaugural summer adventure camps for including programming and curriculums. Responsible for managing large group reservations, contracts and payments.

Connecticut, United States

Assistant to Area Manager, providing direct responses and resources to all staff, community partners and customers. Evaluated staff members and their programs, ensuring quality control in all programming. Worked closely with park and recreation organizations to develop partnerships and increase enrollment by providing outstanding experiences for all participants. Responsible for equipment, inventory and enrollment information for all programs. Assisted General Manager and Area Manager with hiring and training for over 100 employees each season. Assisted in sales and marketing efforts during conferences, trade shows and promotional events. Hired for this position after a successful externship and 2 years as a camp director.