Amanda Judd Email and Phone Number

-Performing professional work involving the procurement of supplies and servicesusing procedures outlined in the Federal Acquisition Regulations, agency-specificregulations, public laws, and agency policies.-Assisting federal contracting officers and federal personnel in coordinatingcontracting activities, performing contract reviews, and providing guidanceregarding complex contracts administered by other Contract Specialists.-Serving as a member of acquisition planning teams, aiding required activities byperforming market research, reviewing specifications and statements of work, andapproving acquisition milestone plans.-Preparing the required findings and sufficiently documenting determinations.-Review contract invoices and create receiving reports in accordance with FAR part 32. -Obtain documentation confirming inspection and acceptance from requester/end-user in order to recommend payment. Maintain contract/task order files by including required documentation. -Create and route documents, including but not limited to, purchase requests, purchase orders, task orders, delivery orders, contracts, modifications, and receiving reports. -Close out contracts, tasks orders, and delivery orders in accordance with Federal Acquisition Regulations and the National Archives and Records Administration policies and procedures. -Assist on-site management with agency training, including scheduling and management training logistics. -Utilize clear and concise written and oral communications when drafting documents and interacting with government personnel or the public with an eye towards excellent customer service and positive results in a team-centric and professional attitude.

-Serves visitors by greeting, welcoming, and directing them appropriately and notifies company personnel of visitor arrival.-Answer the phone for my office, as well as other offices as needed, averaging 80 calls a day. -Keeps a safe and clean reception area by complying with procedures, rules, and regulations.-Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.-Receive, sort and distribute daily mail/deliveries while keeping an accurate and tidy log. -Securely and accurately process all client payments and checks. -Order front office supplies and keep inventory of stock. Keep supply closets clean and orderly. -Update calendars and schedule meetings for over 30 advisors across the company in accordance with Advisor's hours, office preferences, and client needs. -Engage in conversation to understand client needs and goals, then provide informed advice on the organization’s products and services.-Ask questions to clarify requests/concerns and take necessary actions to respond in a timely manner or escalate client requests to the appropriate parties within the organization.-Maintaining solid customer relationships by handling questions and concerns with speed and professionalism-Resolving customer complaints, managing database records, drafting status reports on customer service issues-Created individual and custom meeting presentations for each client's unique needs and financial goals prior to their scheduled meeting; averaging 40 meetings per week. -Processed meeting notes for each advisors meeting; averaging 40 meetings a week. -Send each client an accurate and unique agenda prior to their meeting and a summary of their meeting afterwards; including any action items we need to follow up on.

-Coordinate budget, services, equipment and commodities within company policy and procedure-Analyze and coordinate the supply chain of the business. -Liaise with relevant corporate personnel at all levels within our company, vendors, tenants, and tenant vendors. -Process tenant and vendor payments via online payment. -Audit tenant accounts for accuracy and apply any necessary adjustments or late fees. -Audit tenant leases for promotional incentives and issue them accordingly. -Maintain various logs and trackers to ensure the functionality of all move ins and move outs including the parking log, promotional incentives, available units, use of the loading docks, package drop offs, office supplies, move in gift supplies, tenant mailboxes, and all tenant keys. -Managed the rekeying of tenant doors, issuing of all keys, access to the building, and issuing replacements. -Oversee different departments working together to achieve high performance including the front desk, concierge, the leasing staff, maintenance, and vendors. Fill in where necessary to ensure smooth operations of the building. -Coordinate the day-to-day operations of the apartment community. -Work with upper management and corporate to create and maintain policies, procedures, and fair enforcement of them all with employees, tenants, and vendors.-Be a consistent and reliable point of contact to solve tenant problems with keys, access to the building, accounting issues, promotional incentives, packages, loading dock, and anything else they may need.-Escalate to the proper manager or act as a liaison with the proper vendor when the issue requires.

-Manage all Contracts, MSA's, SOW's, subcontract agreements, NDA's, and RFP's for policy or legal violations . -Research laws and court cases and provide accurate summaries with their sources to managers and executives as pertaining to contract negotiations. -Created and maintain an accurate tracker for all contracts in 6 states throughout the life of the contract and account. -Accurately file all contracts and important documentation in cohesive Contract Folios to maintain complete vendor and client profiles. -Thoroughly audit all credit card transaction for 80 upper management colleagues to maintain ABM and credit card policies are adhered to. -Manage all employee documentation when an injury is reported: documentation, verification, to resolution.-Accurately manage invoicing for several high-profile accounts including creating the original invoice, resolving discrepancies, managing credits and ensuring timely payments. -Developed new procedures and guides for our credit card process, our contracting process, onboarding new accounts, etc. -Maintain accurate communication between the sales team, program managers, and high-level executives to get contracts completed in a timely manner. -Be available to assist my team and cross train to help with any additional needs, such as covering accounts in case of vacation, maternity leave, or the busy season. -Event Management: anything from a small lunch meeting with only executives, to annual employee picnics with 300+ people, to holiday parties, and BOMA events.-Event coordinating includes planning venues and managing set up and break down of all events, ensuring we stay on budget for our events, acting as Day of Lead.-Develop, build and maintain working relationships with internal and external assigned partners and leverage these relationships to deliver innovative and memorable events.-Works well under event day pressure with the ability to troubleshoot any emerging problems.

-Accurately enter all guest information for reservations, billing, and any activity the guest might have booked through our hotel. -Greeting guests, answering phones, checking guests in/out, activate and maintain room keys, providing information about the hotel, act as a primary point of contact for the guest at all times. -Act as a concierge between our guest and venues: complete dinner reservations, get tickets for events or shows around the city, find any discount available to pass savings on to the guest. -Maintain a plethora of updated information about venues in and around the city to answer all guest questions and concerns regarding any event and activity they are interested in. -Discreetly handle any conflicts or miscommunications and mitigating creative solutions between guests, staff, and venues. -Manage all events for our conference rooms and event spaces, including contracts between the hotel and the guest and the guest/hotel and third parties to ensure the safety and success of the event and guests. -Flawlessly maintain a safe, friendly, convenient, and knowledgeable environment for the safety, wellbeing, and overall pleasure for our guests.-Process all charges for guests with accuracy and efficiency, making sure to account for all discounts, gift cards, extra events/tickets, room service, etc.-Count Bank at the beginning and end of each shift, complete all cashiering reports as required. -Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. -Maintain daily logs of all customer requests such as extra beds, wake up calls, taxi needs, rented gym equipment, guest packages, etc.-Maintain accurate communication between the front desk, housekeeping, maintenance, guest services, and valet to ensure the best guest experience and a safe/clean environment.

-Title all types of vehicles with the correct legal paperwork: car, truck, Motocycle, ATV's, boats, off-road vehicles, snowmobiles, mobile homes, etc. -Have the ability to understand all laws pertaining to vehicle titles, transfers, and tabs regulations through independent research and studying. -Effectively communicate all laws in layman terms to customers that have questions. Provide the actual law printed out and annotated to those who needed it. -Expertly walk all customers through the paperwork required for all vehicle related business whether they were coming from out of state, buying the vehicle new, used or found one abandoned. -Developed print outs that contained all RCW's and breakdowns of laws that pertained to the most troublesome processes. -Handle all special license plate and plaque requests: disability, veterans, police, national parks, etc. -Collect all fees related to associated transactions with accuracy. -Have the background knowledge to explain each and every fee associated with each transaction. Certified by the State of Washington, Promoted to Supervisor- From January - December 2017: -Maintain a variety of customer and business (Car Dealerships, Large companies that owned Fleet vehicles, and the State of WA) relationships through enhanced communication, both written and verbal. -Having the confidence and ability to creatively diffuse angry or upset customers while maintaining both the law and our own Contractual obligations with the State. -Process Dealership Paperwork with efficiency and accuracy to be sure the dealerships all maintain the correct vehicle buying and selling procedures and law. -Maintain healthy work environment and employee moral regardless of the situations or hardships endured by customers or law changes.-Thoroughly and effectively train new employees to the point they pass the State Certification test with ease. -Key Carrying Opener/Closer: securing funds and unused product, inventory, etc.