-Performs quality control (QC) review on Clinical Trial documentation according to Standard Operating Procedures (SOPs)/Work Instructions (WIs) and Trial Master File (TMF) Plans for assigned studies within the electronic TMF (eTMF) system.-Identifies any quality issues with the documentation and follows the appropriate query process to have the quality issue resolved.

Accountable for providing exemplary client service and managing the annual operations of a $3M business on-site. -Communication included oral and written formats, triage or first line responses for clients and vendors, and serving as a trainer and mentor for incoming colleagues whilst adapting to a wide array of personalities. -Liaised with sales representatives to initiate orders resulting in productive operating inventory management. Contributed to business sales strategies.-Established trust with senior management, being one of only a few employees allowed to manage site operational security related procedures (physical and asset focused).

Charged with offering client focused service while managing the local accounting operations for a business on-site. -Accounting operations included physical currency ordering and secure courier receipt sufficient for local transactions, regularly recording receivables in accounting software, and preparing deposits.-Communication included client education, triage or first line responses for client inquiries, and serving as a trainer and mentor for incoming colleagues. -Managed local inventory, tracking and initiating orders within corporately programmed mobile device.

Administratively supported local tax and accounting firm as a short-term (for tax season) employee. -Administrative support included extensive client facing communications, receivables, documentation scanning, digital archiving, and quality control (including accuracy verification).-Communication included triage of clients (physical interactions) and triage of phone based incoming client inquiries.

Administratively supported local branch of multi-state government contract driven translation and interpreter recruiting firm, contributing to data and operational related functions. -Communication included triage or first line responses for client inquiries as well as collaboration with and support to recruiting staff on assigned tasks / projects. -Managed databases (entry of confidential client and contractor data, explicit processes for record entry to ensure they can be re-accessed directly or within reports error-free)-Authored standard operating procedures using Microsoft Office, Securing finalized (controlled) versions on company central (shared) server.