As the City of Beatrice’s Community Relations Coordinator, my duties include:• Coordinating City-wide communications, including press releases, web pages, social media accounts, and public access cable channel, while working closely with City Departments. • Creating digital content and print media• Performing assignments in specialized areas including public relations, media relations, community relations, marketing, and event planning• Performing a wide variety of administrative support for the City Administrator

In this role, I provided administrative support to the City Administrator, City Attorney, and City Clerk. My duties included:• Responded to and resolved public inquiries and complaints• Served as the general receptionist, answering phones and directing walk-in traffic• Processed and issued a variety of licenses, occupations taxes, and permits• Input receipts for payments, deposits for all City Departments, balanced cash drawer, and created invoices• Prepared criminal cases, parking citations, and code violations to be filed by City Attorney

In this role, I was responsible for:• Membership growth and retention, and developing methods for recognition of members• Developing collateral material necessary to benefit members and encourage membership retention and recruitment • Coordinating the sale of all web advertising, newsletter ads, and other product sales and enhancements.• Administration of website and social media, weekly e-News, and monthly newsletter• Implementation of non-dues revenue, including event planning, selling sponsorships and raising funds for each activity or event• Coordinating Membership Drives, member visits, and ribbon cuttings

During my time with QPS, I was pleased to increase participant applications by 35% and improve the cost per application by over 18%. My duties included:• Evaluated the areas where the participant database needed growth and proactively recruited in those areas utilizing the advertising budget in the most effective manner possible.• Aided in the development of annual Advertising Plan, detailing projected expectations, along with historical return on investment and presented recommendations with justification• Identified participant marketing through qualitative and quantitative research• Created advertising pieces to effectively market to new participants or recruit new employees• Effectively executed plans within scope, time, and cost commitments• Ensured timely recruitment of participants to meet or exceed client expectations• Ensured all recruitment and advertising procedures and techniques used followed internal SOPs and external regulations and guidelines

As the Property Manager at Rockledge Oaks, I maintained a tenant occupancy rate of 95% or higher. In this role, I was pleased to:• Develop weekly marketing plans for a multi-million-dollar property• Initiate and direct improvements for curb appeal and marketability• Direct activity of all onsite personnel• Find, seek and solicit vendors to bid capital projects• Assess and charge for move-out repairs and damages• Hire and approve work by subcontractors• Resolve resident disputes, lease violations and account balance inquiries• Act as Chief liaison with the corporate office for occupancy requirements

During my time as a Leasing Agent, I was responsible for:• Aggressively leasing apartments• Marketing the apartment community to the public • Assisting with applications, event planning, and resident relations• Negotiating rent rates for lease renewals