Amanda Leblanc

Amanda Leblanc Email and Phone Number

Technical Customer Support Representative @ Myomo, Inc.
Methuen, MA, US
Amanda Leblanc's Location
Methuen, Massachusetts, United States, United States
Amanda Leblanc's Contact Details

Amanda Leblanc work email

Amanda Leblanc personal email

n/a
About Amanda Leblanc

Over the last year I have developed and gained confidence in new skills with online certifications including project management and IT support. I'm looking for opportunities to utilize my adaptability and versatility to round out my experiences to prepare me for success in future pursuits. To further my reach and explore vastly different environments I am studying to reach business level proficiency in Japanese and Korean. After recently spending 10 weeks abroad I am greatly interested in international roles aligning with my skill set and future goals.

Amanda Leblanc's Current Company Details
Myomo, Inc.

Myomo, Inc.

View
Technical Customer Support Representative
Methuen, MA, US
Amanda Leblanc Work Experience Details
  • Myomo, Inc.
    Technical Customer Support Representative
    Myomo, Inc.
    Methuen, Ma, Us
    View
  • Down Right Merchandise
    Account Manager
    Down Right Merchandise Aug 2023 - Feb 2024
    Methuen, Massachusetts, United States
    -- Monitored artists' release performance, analyzing revenue streams from music sales, streams, and other sources to inform strategic decision-making and suggest innovative product ideas-- Maintained high client retention rate by providing exceptional customer service and anticipating client needs-- Developed a system for special requests from clients, documenting new SOPs for future use and consistency-- Coordinated with internal teams to facilitate prompt delivery of client projects-- Increased client satisfaction by building strong relationships and addressing their needs promptly-- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction-- Hosted daily status calls and weekly ad hoc meetings with clients to promote client satisfaction and keep all parties aware of changing environments
    View
  • Casserly Consulting Llc
    Client Success Manager
    Casserly Consulting Llc Oct 2022 - Jul 2023
    North Billerica, Massachusetts, United States
    -- Managed multiple IT projects with overlapping timelines, managing quoting processes, procurement, vendor coordination, and delivery/follow-up to ensure client satisfaction-- Analyzed client feedback to identify areas of improvement for product offerings and services-- Conducted regular reviews of account performance, identifying opportunities for upselling and expansion of services-- Proactively initiated correspondence with clients to identify new or ongoing pain points, brainstorming resolutions-- Managed interdepartmental scheduling, resource allocation, storage organization, renewals, and training sessions-- Reached out to accounts regularly to check on needs, understanding business operations and offer services
    View
  • Residence Inn
    Front Desk Staff
    Residence Inn Feb 2021 - Jun 2022
    Bridgewater, Massachusetts, United States
    View
  • Zales The Diamond Store
    Sales Associate
    Zales The Diamond Store Jul 2018 - Feb 2021
    North Dartmouth, Ma
    View
  • Ocean State Job Lot
    Sales Associate
    Ocean State Job Lot Sep 2016 - May 2017
    Fairhaven, Massachusetts
    View

Amanda Leblanc Education Details

Frequently Asked Questions about Amanda Leblanc

What company does Amanda Leblanc work for?

Amanda Leblanc works for Myomo, Inc.

What is Amanda Leblanc's role at the current company?

Amanda Leblanc's current role is Technical Customer Support Representative.

What is Amanda Leblanc's email address?

Amanda Leblanc's email address is am****@****ugh.com

What schools did Amanda Leblanc attend?

Amanda Leblanc attended University Of Massachusetts Boston, University Of Massachusetts Amherst, Bristol Community College.

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