- Writes promotional and educational materials for internal and external audiences. This includes but is not limited to patient education materials, website content, blog posts, ad copy, magazine articles and a monthly employee newsletter. - Creates, approves and sends out e-newsletters for internal and external audiences using MailChimp. - Contributes on behalf of service lines to systemwide campaigns and initiatives.- Develops the social media strategy and develops social media content creation. - Analyzes social media insights to guide future posts and campaigns.- Successfully increased post engagements by 4% in 6 months.- Assists with reputation management activities, and reports on the success of these efforts.- Meets with service line leaders, executives and other key stakeholders on PR, Marketing and communication project requests.- Suggests tactics that will meet stakeholder needs, and then works to help bring these projects to life.- Provides support to PR Marketing leaders for media relations.- Collaborates with graphic designers and commercial printing partners to create, advance and complete projects.- Coordinates and manages photo and video shoots, both in a healthcare setting and offsite when needed.- Organizes internal and external promotional events. Provides day-of logistical leadership and helps represent the organization through interactions with community members.

• Managed and curated content for all social media accounts: Facebook, Instagram, Twitter, Google+, OfferUp, LinkedIn, and Pinterest• Created and executed email campaigns using MailChimp for future sales and promotions• Set up blog and created content to post to build awareness about clearance center• Connected and maintained relationships with new and old clients through social medias and in person• Analyzed social media insights to guide future posts and campaigns• Continuously researched new relevant social media channels to promote brand exposure• Assisted in customer service department with learning conversions for lease agreements in RC• Updated clearance center website with new inventory to boost sales and exposure of products• Corresponded with Store Manager to set prices for furniture in clearance center to maximize our profits• Lead Sales- Challenged to meet sales goal of $10,000 and met it two months in a row

• Managed website inventory, responsible for receiving and checking in shipments, as well as assisting customers on a daily basis• Updated inventory for website allowing for additional sales• Receiving – Checked-in shipments in a timely manner using shipping log• Organized new products, while also managing all products housed in warehouse• Fulfillment – Shipped over 20 orders daily for 40 different fashion websites• Customer Service – Answered emails and phone calls with customer questions and concerns relating to orders and products daily• Assisted in the process of returning customer orders for all 40 websites• Processed return to vendor requests for product send backs• Called vendors for return authorizations of send backs and scheduled pick-ups for shipments• Contributed to building products from line sheets for new collections and uploaded to websites

• Worked in a two-member team assisted to brand and build retailers ecommerce business and helped fulfill 700 - 3000 orders in a daily basis and take calls for orders• Website Development – reviewed products website to be free of errors before launching and learned how to build products for different companies websites

• Operated computer system in order to check out customers in a timely and efficient manner• Maintained constant presence on sales floor in order to better address customer needs• Managed and organized stock room leading to improved efficiencies for the store• Created visual displays with new arrivals, set table merchandise, and style mannequins• Inquired about buying experience with customers in order to better understand their needs, leading to increased sales and ensuring customers would return to make new purchases• Demonstrated proficiency and in-depth knowledge of product offerings