Amanda Lillard Email & Phone Number

Washington D.C. Metro Area

Washington D.C. Metro Area

• Supported Patent Practice Group Leader, multiple Principal attorneys, associates, and technology specialists within the firm• Edited the Patent Group Newsletter. Collected articles, statistics and event information from appropriate parties. Researched new article topics, processed firm data into graphs/charts and developed additional content• Proofread patent applications and filing documents for various legal staff, reported documents to clients and updated firm programs with patent information• Created reporting letters for client’s Patents and Certificates of Correction, processed documents and sent documents to clients weekly• Prepared expense reimbursement forms for attorneys and sent to appropriate parties for approval and processing • Helped attorneys with recording billable hours and logged in company system • Received, coded, processed and forwarded vendor invoices in a timely and efficient manner• Collected and organized attorney billing hours and client work for accounting to generate invoices. Obtained invoices, proofread, created spreadsheets and data logs and sent bills to clients• Maintained records and filing systems, opened new client files, requested conflict of interest checks with Client Records department, and maintained and updated current client and general files• Collected clients and visitors for attorneys, maintained excellent client relations and observed confidentiality of attorney-client relationship• Established and maintained calendar and deadline reminder system for myself and attorneys• Organized and coordinated attorney travel arrangements such as flights, accommodations and meeting schedules• Developed a quicker, more efficient procedure for creating client invoices, data input and analysis• Scheduled meetings for attorneys upon request, coordinated with receptionist for catering and guests• Assisted with secretarial overflow as requested by Office Manager, print jobs, binder making and clerical work

Washington D.C. Metro Area

• Greeted clients and visitors, registered guests, ensured proper credentials and assigned name tags according to company security policy. Organized visitors list for office and informed building security of guests• Sustained schedule for ten conference rooms using Meeting Room Manager• Received and managed meeting room, visiting attorney and hospitality requests. Ordered catering for multiple meetings each day and coordinated timely setup with Office Services department• Answered multi-line phone system, pleasantly greeted all callers and directed them to appropriate parties. • Provided a professional, orderly and welcoming reception lobby stocked with newspapers, company advertisements and awards• Handled secretarial work/project overflow such as expense reports and presentation review• Served as main point of contact for vendors, catering, delivery services and building maintenance • Helped organize seasonal office events and charity functions/donations

Amarillo, Tx

• Created & presented dental treatment plans based on patient needs, doctor instructions and insurance information • Answered multi-line phone system, scheduled hygiene and treatment appointments, assisted patients with questions, payments and record information• Organized and oversaw patient recall schedule including calls to overdue patients, scheduling follow up calls, mail notices and appointments• Helped keep hygiene schedule running efficiently while maintaining a professional office environment • Verified patient data, billing information and current insurance benefits during calls and appointment check in• Kept office social media pages up to date and posted weekly with office information and contests• Called insurance companies to obtain patient insurance benefit breakdowns daily• Maintained a clean and organized office environment • Developed strong patient relations and provided excellent customer service

Amarillo, Texas Area

• Taught youth aged classes on proper tumbling/gymnastics techniques, motions, jumps and stunts• Managed two squads, supervised teams/parents at competitions, choreographed routines and conducted practices• Organized squad activities and team building functions• Maintained squad information and keep up to date schedules for classes and practices

Knoxville, Tennessee Area

• Inputted and processed invoices and expense reports using Excel and Lawson for multiple company divisions • Distributed checks with special handling and helped vendors with invoice and payment information • Designed and implemented invoice and approval procedures for newly acquired divisions• Maintained and organized immense data and invoice sets• Trained new AP processors and oversaw new division's payments

Lilburn, Ga

• Helped create new merchandise for vendor booth and website • Designed company logo, promotional materials and web advertisements• Researched vendor opportunities, developed relationships with hosting companies and negotiated contracts• Maintained company booth at shows and competitions including set up and break down• Assisted customers with merchandise purchases, team orders and commissioned projects