Amanda Lloyd Email & Phone Number

Little Rock, Ar, Us

Little Rock, Arkansas, United States

Developing and execute the IT operations strategy, aligning with overall business objectives, and ensuring long-term scalability and performance of IT systems. Oversee management of the company’s IT infrastructure, including servers, data centers, and hybrid cloud environments, while ensuring system availability, performance, and security. Leading and managing IT teams, such as system administrators and IT service desk. Fostering collaboration, mentoring employees, and ensuring high levels of productivity and morale. Developing and managing the IT operations budget, controlling costs, and working with vendors for the procurement of hardware, software, and services. Oversee management of robust backup, disaster recovery, and business continuity plans to minimize downtime and protect business-critical systems and data. Ensure compliance with industry regulations and internal security policies, implementing security measures to protect data, and managing risk within the organization’s IT environment.

Little Rock, Arkansas, United States

Managed System Administration, Datacenter Operations, and BCDR teams, focusing on prem server infrastructure and datacenter operations. Led the all disaster recovery testing efforts internal and client participation testing. Responsible for planning yearly IT Operations budget both internal and for external clients. Planned and led multiple IBM OS upgrades & hardware migrations across development and production environments with minimal downtime. Certified Small Giants Leader.

Little Rock, Arkansas, United States

Managed System Administration, Datacenter Operations, and BCDR teams, focusing on prem server infrastructure and datacenter operations. Led the all disaster recovery testing efforts internal and client participation testing.

Little Rock, Arkansas, United States

Focused on hardware, software administration for 6 IBM systems. Create, modify, and manage user accounts. Perform daily backups of critical data and regularly test recovery procedures to ensure business continuity in case of system failure or data loss. Set up and manage job schedules, ensuring batch processes run smoothly. Monitor job queues for performance, addressing any issues that arise during execution. Install, configure, and update IBM i software and manage hardware components like disk drives or memory. Troubleshoot any hardware-related issues. Regularly monitor system performance, including CPU usage, disk space, and memory, to ensure optimal operation. HWMA/SWMA agreement oversight and management across all systems.

Little Rock, Arkansas, United States

Managed and maintained 50+ physical and 100+ virtual servers, ensuring their availability, security, and performance. Administered file-level backups and implemented an offsite disaster recovery solution, improving the organization's disaster readiness. Performed security administration, including AD group policies, user account creation, access control, and Exchange administration for 500+ users. Provided advanced technical support and mentorship to junior system administrators. Designed and managed scalable virtual server infrastructure, ensuring 24/7 uptime and high availability for business-critical applications. Assisted in multiple OS upgrades and hardware migrations for IBMi.

Little Rock, Arkansas, United States

Managed and maintained 35+ physical and 15+ virtual servers, ensuring their availability, security, and performance. Administered file-level backups and implemented an offsite disaster recovery solution, improving the organization's disaster readiness. Performed security administration, including AD group policies, user account creation, access control, and Exchange administration for 500+ users.

Hot Springs, Arkansas, United States

Provided Tier 1 and 2 support for end-users and client banks, troubleshooting hardware, software, and network connectivity issues. Assisted with deploying and managing desktop environments and user accounts in a multi-domain AD environment.