Customer Supply Coordinator
Current· Collaborates with key external stakeholders to manage the relationship of our CMO’s; inclusive of preparation of Scope of Work, production planning, coordination of DEA and procurement documents, and management of special requests and issue resolution.· Manages the flow of information that is needed for On-time, In-full shipments from our contract manufacturer. · Leads daily/weekly planning/customer service alignment meetings to ensure good communication and uninterrupted supply from product release to customer. · Executes business level decisions on the short horizon to prioritize production when needed· Establishes effective communication with various groups such as customer service, sales, quality control, quality assurance, DEA compliance, and Warehouse & Logistics, and Production.· Coordinates with sales team on current and future production plans to communicate ability to supply· Manages approximately 100,000kg of inventory that will lead to yearend sales of approximately $160 million.· Works closely with Planning and Customer Service on both a short and long term horizon to ensure continuity of product release and communicate barriers when present. Works with Customer Service team to alleviate barriers when possible.· Compiles inventory lists for material destined for reprocessing or disposal. Works with Planning and DEA Compliance to ensure proper classification of such material. · Monitors orders from start to finish