Amanda Macritchie, Ccca, Capm Email & Phone Number

• Leading the team of Project Manager Coordinators for the Buildings Sector to support multiple Markets and needs
• Developing and communicating best practices for the PMO, including: -Creating content for and maintaining the Sector-specific Learning Center content, -Conducting large- and small-scale trainings, and -Monitoring.
• Working with leadership on strategic projects to strengthen the Sector and company as a whole
• Brainstorming ways to better streamline projects by analyzing where time and/or money can be saved, or risk can be mitigated by updating current processes.
• Coordinating with Project Managers, engineering teams, internal, and external clients in order to deliver quality, timely, and budget-friendly projects that exceed expectations.
• Collaborating with engineers, designers, and other team members on submittals, requests for information, change orders, and other tracking items, as well as maintaining records and logs of communications and tasks.

• Developing and communicating best practices for the PMO, including: -Creating content for and maintaining the Sector-specific Learning Center content, -Conducting large- and small-scale trainings, and -Monitoring.
• Working with leadership on strategic projects to strengthen the Sector and company as a whole
• Brainstorming ways to better streamline projects by analyzing where time and/or money can be saved, or risk can be mitigated by updating current processes.
• Coordinating with Project Managers, engineering teams, internal, and external clients in order to deliver quality, timely, and budget-friendly projects that exceed expectations.
• Collaborating with engineers, designers, and other team members on submittals, requests for information, change orders, and other tracking items, as well as maintaining records and logs of communications and tasks.
• Coordinating with various Markets to find the best way to plan the development of the team so that it can support the company as a whole.

• Collaborate with engineers, designers, and other team members on submittals, requests for information, change orders, and other tracking items, as well as maintain records and logs of communications and tasks.
• Collaborate with Project Managers and their teams on specifications, specification edits, and track these within SpecsIntact, SpecLink, and MasterSpec.
• Coordinate with various Markets to find the best way to plan the development of the team so that it can support the company as a whole.

Dayton, Ohio Area

• Overseeing strategic projects daily, coordinating with team members and managing conflict if it arises.
• Driving clear communication across all levels of the organization using a variety of different strategies, both written and oral.
• Coordinating expense reports for large groups within the organization, including verifying that information is correctly submitting according to company policy and that all back up has been included.
• Recruiting, hiring, and training a new administrative team for the corporate office, setting team goals that work towards a common purpose, and acting as a mentor for those starting their career.
• Scheduling meetings, booking travel, and more for our corporate staff, both local and remote.

• Managing all credit card payments for accounting, tracking all membership payments, managing the membership communications process, and developing tracking processes.
• Working with public, private, and government agencies to develop, sign, and, track contracts for UAS and defense-related projects, including creating a management process to track all teams.
• Working directly with the government to secure and maintain contracting registration (SAM), contractor registration, and financial registration for the company.
• Managing the PDAC process for the Dayton Region, including tracking communications, assisting applicants, developing and maintaining the web portal, and ensuring that all applications meet the program’s qualification.
• Driving clear communication across all levels of the organization using a variety of different strategies, both written and oral.
• Creating a comprehensive onboarding and orientation process for all New Hires coming to the organization, both local and remote. Working with recruiters, screening and interviewing candidates, and ensuring that the.

• Managing all day-of-event needs, including vendor set up, panelist check in and set up, guest relations, staffing, and more.
• Creating contracts for all panelists and vendors based on their specific requirements and requests, creating and managing a tracking process for panelist and vendor relations, and ensure access to a venue at WBAFB for.
• Working with WPAFB to communicate about the event, and working with attendees, panelists, and vendors to understand the restrictions in place.
• Creating and managing all social media presence for the convention.
• Creating a dynamic online portal where the leadership team can plan and communicate online. Strategic Projects:
• Doubling the visitor turnout between 2014-2015

Office process management on a contractual basis.

Tipp City, Ohio

• Creating and managing the contract process for all clients and applicants, ensuring that all contracts are completed in a timely manner, and tracking where all are in the process.
• Creating an internal onboarding, orientation, and training process. Managing the internal onboarding of all new employees. Training New Hires up to standards for the company.
• Managing the day to day operations for the company, including invoicing, client relations, and 30-60-90 post-hire check-ins with recruits.
• Managing the recruiting process for the Midwest region.
• Manage the recruiting team covering the Midwest region.

*Began work in the Customer Service department. Those responsibilities included, but were not limited to: taking inbound customer calls for service requests, toner and replacement item orders, and miscellaneous troubleshooting questions. Making outgoing calls, emails and faxes to get copy counts from contracted machines, follow up on service calls, and.

*Take inbound calls from a computerized system. The calls were a variety of sales, volunteer requests, political and non-political donation requests and appointment setting calls.*Make outgoing calls using a computerized auto dial system. The calls were a variety of sales, volunteer requests, political and non-political donation requests and appointment.

*Take service, billing, and technical calls*Give general customer service assistance*Provide training on phones for customers*Activate new phones for customers

* Manage a telemarketing department of 20+ sales representatives, responsibilities including, but not limited to: confirm appointments, organize schedules, create proposals and other documents for sales territories.* Payroll, billing, and book keeping for the company, with a focus on sales and telesales teams.* Manage mass mailings, purchase orders, office.

Supervisory Leadership Certificate, Business Leadership

A certificate program through the University of Dayton's Center for Leadership that focuses on training and leveling up skills in these.

Associates, Liberal Arts

Masters, Business Management