Amanda Main Email & Phone Number

United States

Assisting healthcare professionals in DHCS Equity Practice and Transformation Payment Program (EPT) and the IHA program. Helping practices to meet milestones focused on advancing DCHS’s equity goals outlined in the “50 by 2025: Bold Goals” Initiative. Services offered include gap assessments, workflow and process improvement, technical IT assistance, and specialized staff training for ongoing improvements.

Arcata, California, United States

Managed all aspects of staff members in the referral department. Hire, train, implement improvement plans, and complete yearly reviews. Redesigned work procedures to produce quality patient centered services within employees’ scope of practice. Manage referral output and increase productivity while tracking inflow and outflow of referrals from start to finish. Determine training needs within the department and implement processing goals within a timely manner. Knowledge of FQHC requirements within the referral department. Decreased referral processing time from 11+ days to an average of ~3 days consistently. Department goal at that time was under 7 days with an average of 150 new referrals input from providers daily. Resubmitted referrals increased from an average of 200 to over 350+ daily.

Shingletown, California, United States

Develop and expanded current telehealth medical programs by growing specialties offered to the community members. Interviewed Nurse Practitioners and Physicians to determine the need for specific specialties and fit within rural patient demographics. Performed community outreach and research to determine patient needs within the community and implemented programs. Managed Endocrinology and LCSW patient panels within the clinical setting along with providing direct patient care for each medical provider. Determined FQHC training needs/audit requirements within the clinic and presented documentation to the board of directors.

United States

Assisted Surgeons in the operating suite performing colonoscopies and endoscopies. Set up scopes and operating suite per each individual Surgeons preference. Maintained and processed scopes for sterilization. Operated hot and cold snares, dilation balloons, and collected/processed biopsies. Maintained order management, stocked supply room, and ensured patient mailers were sent out daily.

Moses Lake, Washington, United States

Split shifts during Gastroenterology scheduled days. Performed venous blood draws in a clinical laboratory, processed samples, and maintained sterilized draw station.

Wenatchee, Washington, United States

Lead technician within glaucoma and cataract specialty setting. Provided training to technician team and managed providers schedules. Performed complete and complex eye examinations for glaucoma, diabetic, and cataract patients. Reviewed, updated, and revised patient history during exam within Epic system. Scribed for providers. Created a professional, yet reassuring environment while explaining complex procedures and testing. Assisted MD in emergency eye injections, laser treatments, and on-call rotation. Performed specialty testing including biometry, A-scans, OCT testing, visual field tests, pentacam testing, and topography testing. Refilled prescriptions, provided MD correspondence to patients and providers, completed prior authorizations, and scheduled patients per referrals.

Entiat, Washington, United States

Organized and maintained customer documentation revisions, including audit revisions. Submitted and tracked purchase orders for supply chain within the company. Communicated with vendors to create milestones for project management. Order, log, and file calibration reports for pressure ovens. Implemented security file transfer system through cloud software for ITAR products requiring secure client communication. Assisted and covered sales and customer service when needed. Received and processed open purchase orders daily, maintaining proper product counts received. Assisted with front office administration tasks to maintain function of the business office.

Wenatchee, Washington, United States

Performed venipuncture on inpatient floors throughout the hospital. Blood draws performed included ICU unit, pediatric unit, NICU unit, Surgery unit, Emergency Room, and Mental Health unit. Trained in arterial blood gas punctures, emergency draws, blood sample processing, and outpatient draws. In charge of and performed all outpatient assisted living facility blood draws, including in home draws on medically needy patients within a 50-mile radius daily.

Wenatchee, Washington, United States

Managed and maintained customer service representatives’ performance output. Generated daily backlog and budget reports, including fiscal year reports for customers spending more than fifty thousand dollars yearly. Performed Cost and Pricing Data Analysis reports for government projects. Largest totaling 31+ million dollars for multiple out years requiring escalation factors. Reviewed and supplied NDAs between both parties, maintained small business reporting and requested updated documentation from small businesses to stay compliant with government contract requirements. Created and tracked company milestones for multiple projects, including down-hole oil, medical, space, aerospace, and defense contracts. Assisted in ERP selection and implementation, including procedure documentation, generation, testing, and go-live preparation. Managed and created new administrative work procedures and updated when process changes occurred. Tracked revision levels of drawings and customer provided documents. Updated sales training requirements and scheduled classes according to the needs of the business. Managed select larger accounts, including quote generations, order placement, estimating, and project management in order to secure new and existing business clients. ITAR and EAR trained, including shipping and tariff requirements.

Wenatchee, Wa

Deliver medications to patient roomsRun Code medication/cart to roomsCalibrate medication dispense robotConduct inventory

Wenatchee, Wa

Manage resident care plansConduct move in assessments Diabetes and insulin delegatedPharmacy assistant license and med aid certifiedManaged care staff and schedules

Mini Mba Certificate

Diploma, General