Amanda Malcom Email & Phone Number

Fort Walton Beach, FL, US

Dev Ops Software Test Engineer for AFSOC C2MS

Fort Walton Beach

• Documented defects when software functionality deviated from its designed process.
• Conducted thorough regression testing to confirm all defects were resolved.
• Searched for bugs in newly-developed aspects of existing web applications in sandbox environments, reporting errors to deliver complete functionality in time for launch date.
• Conducted load tests to determine server operating parameters.
• Tracked software bugs and detailed all information regarding findings and resolution techniques.
• Created detailed and well-structured test plans and test cases.

Destin/Fort Walton Beach, Florida Area

• Developed training materials, conducted webinars and authored wikis for user training and support use.
• Reviewed support cases for technical and troubleshooting accuracy and identified needed improvements in processes.
• Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
• Documented repair processes and helped streamline procedures for future technical support actions.

Afghanistan

• Assist in prioritizing analytic efforts and answered Requests for Information (RFI)
• Produced Biometric Intelligence analysis Reports (BIARS) using NGIC’s Automated Management System (AIMS).
• Coordinates with other NGIC offices, IC organizations and theater intelligence resources to gather additional information and share analytic conclusions
• Produced Persons of Interest (POI) to the Biometrics Enabled Watch List (BEWL) and the Maritime Biometrics Enable Watch List (MBEWL).
• Provided actionable analysis to DoD forces
• Conducted research, analysis and produced biometric focused all-source products in accordance with requirements

• Provided general intelligence oversight for my squadron’s key leaders and presented daily update briefs
• Provided direct timely, accurate and actionable mid and long term strategic and tactical analytical support
• Created pilot briefings that included Air to Ground range studies unique to a fixed Fighter Attack Squadron operating throughout the United States and Southeast Asia
• Performed extensive research regarding U.S. and enemy aircrafts, weapons and tactics, techniques and procedures (TTPs)
• Notified individuals who were due for reinvestigation, processed personnel security clearance investigation packages for Government personnel, and processed interim security clearances, in accordance with DoD 5200.2R.
• Monitored and controlled security rosters that provide access to secure facilities

Education record

International Economic Relations

Education record