Amanda Malone Email & Phone Number

Ottawa, Canada Area

• Provides Authentic Customer Service• Ambassador Of Employee Engagement• Ensuring That Key Performances Measurements Are Being Achieved• Develops Internal Development• Inspires A Visual Appearance of Standards Based On Indigo Brand• Role Model Of Indigo Beliefs/Leads Team By Example• Inspires/Lives Indigo’s High Performance Characteristics• Consistently Meets And Exceeds Sales Plans• Effectively Manages Budgets To Drive Store Profitability• Holds Team… Show more • Provides Authentic Customer Service• Ambassador Of Employee Engagement• Ensuring That Key Performances Measurements Are Being Achieved• Develops Internal Development• Inspires A Visual Appearance of Standards Based On Indigo Brand• Role Model Of Indigo Beliefs/Leads Team By Example• Inspires/Lives Indigo’s High Performance Characteristics• Consistently Meets And Exceeds Sales Plans• Effectively Manages Budgets To Drive Store Profitability• Holds Team Accountable For Operational Excellence Show less

Ottawa, Canada Area

Recruited , Hired and Trained 70 associates Door to Floor Process withing 24 hoursDeveloped and Delivered merchandise standards during grand opening and todayReviews and Development plans for all new associatesCustomer Service #1 PriorityDaily Operations, opening, closing, weekend paperwork

Ottawa, Canada Area

Responsible for Hiring and Training Programs for all new associatesSupervised, Coached 45+ AssociatesCreated, Revised Weekly Schedules based on regulated hours from Head OfficeMaintained accurate records of pricing, sales and activity reportsWorked pro-actively with other members of management and maintained customer service levels.Merchandise Standard levels metMarkdown Compliance standards met and exceededCompany audits passed, health and safety audits performed… Show more Responsible for Hiring and Training Programs for all new associatesSupervised, Coached 45+ AssociatesCreated, Revised Weekly Schedules based on regulated hours from Head OfficeMaintained accurate records of pricing, sales and activity reportsWorked pro-actively with other members of management and maintained customer service levels.Merchandise Standard levels metMarkdown Compliance standards met and exceededCompany audits passed, health and safety audits performed monthlyOperations Excellence Award Given 3 times in a 2 year spanDramatic Reduction in ShrinkEarned Promotion To Marshalls due to exceptional management and communication skills Show less

Ottawa

• Fostered exceptional customer relationships through an engaging interpersonal style and a keen ability to assess and cater to individual client needs.• Implemented creative marketing campaigns and strategies to increase business and exceed revenue targets. • Directed subsequent on-the-job training and shadowing of new hires, blending standard 1850 training approaches with a unique personal style that stresses genuine connections with customers.• Managed all store operations and… Show more • Fostered exceptional customer relationships through an engaging interpersonal style and a keen ability to assess and cater to individual client needs.• Implemented creative marketing campaigns and strategies to increase business and exceed revenue targets. • Directed subsequent on-the-job training and shadowing of new hires, blending standard 1850 training approaches with a unique personal style that stresses genuine connections with customers.• Managed all store operations and logistics, including the accounting, payroll cycle and customer service• Assisted head office in all district managers responsibilities in the absence of the district manager Show less

Lindsay, ONHired to manage the successful operations of a fashionable ladies retailer. SELECTED CONTRIBUTIONSManaged total operations in areas of staff management, customer relations, vendor relations, budgets, inventory control.Hold P&L accountability; manage sales analysis, forecasting, and reporting activitiesEffectively lead and motivate employees through implementation of in-house training and incentive plans, resulting in increased productivity levels and… Show more Lindsay, ONHired to manage the successful operations of a fashionable ladies retailer. SELECTED CONTRIBUTIONSManaged total operations in areas of staff management, customer relations, vendor relations, budgets, inventory control.Hold P&L accountability; manage sales analysis, forecasting, and reporting activitiesEffectively lead and motivate employees through implementation of in-house training and incentive plans, resulting in increased productivity levels and employee satisfactionPosted to General Ledger, processed weekly payroll, and prepared weekly sales reportsBuilt one on one relations with all existing and new customers by telephone and e-mailHeld a profitable campaign for Women's ResourcesProvided ladies fashion shows which enabled higher profits Show less

Peterborough, Ont

Successfully increased all sales targets within the company Offer excellent customer relations skills. Developed personnel, motivated staff to exceed goals, and improved production and salesFollowed all company policies and procedures, implemented them dailyNumerous awards based on sales increase, staff turnover, head office audits, labor control, food and inventory control