Amanda Marks Email & Phone Number

United States

- Oversaw a high volume of claims daily, navigating tasks in an appropriate pace and order to promote efficient workflow.- Investigated complex liability cases to determine appropriate courses of action regarding coverage and responsibility.- Interviewed those involved in accidents to gather abundant and accurate information in a coherent manner.- Created an empathetic and comforting rapport with customers throughout the entire claims handling process.- Compiled thorough and… Show more - Oversaw a high volume of claims daily, navigating tasks in an appropriate pace and order to promote efficient workflow.- Investigated complex liability cases to determine appropriate courses of action regarding coverage and responsibility.- Interviewed those involved in accidents to gather abundant and accurate information in a coherent manner.- Created an empathetic and comforting rapport with customers throughout the entire claims handling process.- Compiled thorough and descriptive notes to create accurate records and communication with colleagues.- Collaborated with other departments and outside companies to provide the best customer service. Show less

- Managed the work flow productivity of a group of associates.- Interpreted weekly reports to manage store shrink, sales volume, and profit and loss. - Analyzed weekly performance data of associates and effectively communicate training or constructive feedback where needed.- Initiated a training program for associates to improve knowledge of featured products.- Assessed situations at the store level and implement conflict resolution when necessary.- Exhibited professional… Show more - Managed the work flow productivity of a group of associates.- Interpreted weekly reports to manage store shrink, sales volume, and profit and loss. - Analyzed weekly performance data of associates and effectively communicate training or constructive feedback where needed.- Initiated a training program for associates to improve knowledge of featured products.- Assessed situations at the store level and implement conflict resolution when necessary.- Exhibited professional and friendly customer service to ensure each person is having a positive experience.- Participated in numerous training activities to further my knowledge of products. Show less

- Interacted with guests to determine the best products suitable to their tastes.- Exhibited professional and friendly customer service to ensure guest satisfaction.- Held tastings in which I engaged with guests about the products.- Maintained sales goals each day.- Constructed appealing displays in order to increase customer contact and retention.- Trained new employees to the team.- Participated in numerous training activities to further my knowledge of the products.

- Coordinated services with outside agencies and entities to provide the most well-rounded patient care.- Compliant with all rules and regulations as part of a healthcare system.- Maintained the file integrity of each client in its entirety by completing documentation in a timely and organized manner, with significant attention to detail.- Conducted intakes to determine the appropriate course of action regarding treatment.- Worked with a large caseload of clients while also… Show more - Coordinated services with outside agencies and entities to provide the most well-rounded patient care.- Compliant with all rules and regulations as part of a healthcare system.- Maintained the file integrity of each client in its entirety by completing documentation in a timely and organized manner, with significant attention to detail.- Conducted intakes to determine the appropriate course of action regarding treatment.- Worked with a large caseload of clients while also managing documentation and communication.- Created treatment plans outlining client goals, and oversaw this process from initiation to completion.- Consulted, communicated, and collaborated with other individuals involved in the clients’ lives to promote the best possible outcomes.- Troubleshot with colleagues and supervisors to resolve dilemmas and conflicts.- Implemented problem-solving to address client problems and develop new strategies.- Worked efficiently, with excellent time management skills, to complete all assigned tasks. Show less

Mci-Shirley

- Held individual sessions monthly or as needed to promote positive behavioral changes.- Provided crisis services at least once per week that included assessing risk to self and others and assessing mental state in various situations.- Conducted intakes to determine the appropriate course of action regarding treatment for those new to the state correctional system.- Created treatment plans and individual goals for clients to work towards, as well as maintained meticulous file… Show more - Held individual sessions monthly or as needed to promote positive behavioral changes.- Provided crisis services at least once per week that included assessing risk to self and others and assessing mental state in various situations.- Conducted intakes to determine the appropriate course of action regarding treatment for those new to the state correctional system.- Created treatment plans and individual goals for clients to work towards, as well as maintained meticulous file notes.- Completed mental health evaluations to gather comprehensive histories.- Participated in numerous administrative meetings with a leadership team.- Trained new employees to the mental health team.- Communicated effectively and appropriately with clients as well as other staff members. Show less

Master Of Arts, Counseling And Forensic Psychology

Bachelor Of Arts (Ba), Psychology