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Amanda Silver is listed as Food Business Operations at Bakey Babka, based in Boston, Massachusetts, United States. AeroLeads shows a work email signal at goodjobsinstitute.org, phone signal with area code 914, 313, and a matched LinkedIn profile for Amanda Silver.
Amanda Silver previously worked as Operations General Manager at Bakey Babka and Director at Good Jobs Institute. Amanda Silver holds Master Of Business Administration - Mba, Gpa 3.95 from Asia School Of Business.
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AeroLeads found 1 current-domain work email signal for Amanda Silver. Compare company email patterns before reaching out.
Amanda cares relentlessly about using operations to improve frontline jobs and build strong companies. She led the Good Jobs Institute's work with small businesses, helping leaders in retail, restaurants, bakeries, and other service businesses to adopt an operating model that enables higher pay for employees, strong customer loyalty, and strong financial performance. Her writing has been published in Harvard Business Review and industry magazines. She is focused on driving change within the food industry. Previously, Amanda was an early-stage operations leader at several Detroit startups, in real estate tech and autonomous vehicle transportation. It was in this environment that she learned the important distinction between creating jobs and creating good jobs. She received her MBA at the Asia School of Business, an affiliate of MIT Sloan, based in Kuala Lumpur, Malaysia.
Listed skills include Public Speaking, Public Relations, Social Media Marketing, Fundraising, and 16 others.
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Boston, Massachusetts, United States
Boston-based bakery focused on winning with guests through ridiculously fresh pastries and outstanding hospitality. Supporting expansion and consistent execution through improved operational systems and team development initiatives.
Cambridge, Massachusetts, United States
Led the Institute’s work with small businesses, bakeries, and restaurants, helping several clients successfully reduce employee turnover and increase profitability by integrating systemic changes to operations and people investment. Facilitated workshops, webinars, and structured working sessions designed to help clients convene cross-functional stakeholders and build urgency and alignment around systems change.
Cambridge, Massachusetts, United States
The Good Jobs Strategy—a model developed by Zeynep Ton, an Operations Management professor at MIT Sloan—is a combination of people investment and four operational choices that helps service businesses drive lower frontline employee turnover, higher productivity, and a better customer experience. The Good Jobs Institute works directly with operationally intensive service businesses to help them adopt GJS principles and drive better frontline team performance and competitive differentiation.
Worked with JFF Labs as Leader Writer and Researcher on market scan focused on the non-degree workforce training providers, funded by Workday. Conducted topic research, crafted point of view, developed market segmentation categories, and wrote the final scan narrative.
Greater Detroit Area
Enabled autonomous-vehicle transportation services to scale to multiple markets by creating processes for communication between remote operations sites and headquarters-based engineering team. Wrote extensive documentation and trained team in reporting, tracking, and resolving technical issues that pose either a safety or functional risk to customers. Responsible for rolling out knowledge base and project management tools to formalize SOPs, ensure accurate record keeping, promote transparency of information, and empower individual problem-solving. Author of the company's 100+ page Site Operations Handbook.
Greater Detroit Area
Joined the team as the first Site Supervisor prior to first market launch of autonomous-vehicle transportation services. Developed the company's first training curriculum, disciplinary policies, and regular QA processes its Fleet Attendants--responsible for operating the vehicle and ensuring a great passenger experience. Provide on-the-ground support and leadership for day-to-day operations of the world's first self-driving commuter shuttle. Troubleshot technical issues with software and hardware, working directly with engineering team to resolve. Built systems to supply engineering team with real-time information on the state of the fleet and updates on individual cases.
Greater Detroit Area
Led operations of Y Combinator and venture-backed property management technology startup. Member of the core team with responsibilities including directly managing a team of remote and co-located full-time Account Managers, hiring and onboarding new employees, and developing and implementing internal processes for reduced cost per unit managed and increased net promoter scores. Led projects on internal restructuring, overhaul of phone and email systems, and customer development journey. Tracked and communicated data on customer loyalty trends to drive metrics-based decision making.
Greater Detroit Area
Provided top-notch service and customer support to a portfolio of over 60 real estate owners, generating average annual revenue of over $112k. Responsible for building out and hiring the company’s first on-demand workforce for increased efficiency in leasing tenants. Used customer feedback to inform product development decisions and operational prioritization.
Accepted into selective 2 year fellowship program for recent college graduates passionate about building businesses in cities with growing entrepreneurial ecosystems. Elected “Top 10 Fellow" by 120 peers for outstanding leadership, drive, and potential in the field of entrepreneurship.
Davidson, North Carolina
Led workshops and worked one-on-one with students to help them improve their confidence and effectiveness in public speaking. Certified tutor by the National Association of Communication Centers.
Davidson, North Carolina
Developed the web presence, newsletter, and social media content to connect and enable a dynamic community of Davidson entrepreneurs.
New York, Ny
Organized, planned, executed and performed post-operation analysis for fundraising events and tournaments, including the Steve Nash Showdown, Cosmos Copa Tournament, and Street Soccer New York Cup. All profits were used to support programs for homeless and at-risk youth and adults.
Activities and Societies: Co-President of Data Analytics ClubCollaborated with peers from over 30 countries on group assignments.
Activities and Societies: •Psi Chi International Honor Society in Psychology •Order of Omega Honor Society for leadership in social.
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Amanda Silver works for Bakey Babka.
Amanda Silver is listed as Food Business Operations at Bakey Babka.
AeroLeads has found 1 work email signal at @goodjobsinstitute.org for Amanda Silver at Bakey Babka.
AeroLeads has found 3 phone signal(s) with area code 914, 313 for Amanda Silver at Bakey Babka.
Amanda Silver is based in Boston, Massachusetts, United States while working with Bakey Babka.
Amanda Silver has worked for Bakey Babka, Good Jobs Institute, Jobs For The Future, May Mobility, and Castle Co..
You can use AeroLeads to view verified contact signals for Amanda Silver at Bakey Babka, including work email, phone, and LinkedIn data when available.
Amanda Silver holds Master Of Business Administration - Mba, Gpa 3.95 from Asia School Of Business.
Amanda Silver is listed with skills including Public Speaking, Public Relations, Social Media Marketing, Fundraising, Strategic Communications, Entrepreneurial Organizations, Project Management, and Graphic Design.
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