Amanda Matteson Email & Phone Number

Boulder, CO

-Direct oversight of Client Services and Home Phlebotomy teams-Liaison for Sales Operations, Test Order Processing, Lab Teams, Billing Team and Quality Management.-Prompt response to escalation from patients, providers, administrative staff and internal stakeholders-Oversight of testing process from draw to delivery of results-Development of process.

Boulder, CO

-2021 Award Winner: I am Biodesix-Encourage and support an elite team of Client Service Specialists-Develop and procure training opportunities for onboarding staff-Coach current staff via twice weekly 1:1 meetings-Analyze metrics with the goal of continuous improvement-Perform root cause analysis and implement corrective action when appropriate following.

Superior, CO

Boulder, CO

-Assess accounts for past due balances.-Contact account holder to determine reason for delinquency.-Secure payment, or draft plan for future remittance.-Solve for issues delaying the payment of invoices.-Communicate with stakeholders to ensure information is current and accurate.

Superior, CO

-Cradle to grave management of contracts including entry, troubleshooting, invoice preparation and collections.-Accurate daily cash posting of checks, credit cards and EFT payments.-Continuous customer service to internal and external clients.-Batch processing of paper invoices.-Auditing of publication contracts to ensure accuracy prior to.

Louisville, CO

Complete front office management and accounting functions including local tax preparation, accounts payable, accounts receivable, banking, account reconciliation, supply management, shipping and delivery.Responsible for making sure the day to day office functions were managed in a way that allowed production and design staff to concentrate on order.

Longmont, CO

Meet and exceed collections goals for business to business accounts. Manage account aging and collections for assigned long term care facilities and state run Medicaid accounts. Complicated account reconciliations and resolution.Successfully met or exceed goals and handled accounts deemed too difficult. Collected from the State of California following.