Amanda Mitchell Email & Phone Number

Denver, Co, Us

Austin, Tx, Us

Wheat Ridge, Co, Us

Volunteer Board Member dedicated to creating a culture of continuous improvement to move the mission of Project Send It forward.Focused on scoping and implementing SaaS solutions to run the non-profit more efficiently.Establish a Project Management Office to drive prioritize key initiatives and ensure timely completion.

Birmingham, Al, Us

• Consult Clients on best practice for implementing Salesforce solutions to maximize business operations• Organizational change management consultant providing best practice guidance to introduce and expand a COE/PMO using a continuous improvement methodology• Manage Client engagements to ensure on-time, on-budget, and in-scope delivery of business objectives• Solutions driven approach to leading enterprise-wide transformations• Establish quick rapport to build lasting trusted advisor relationships with key stakeholders.

Boulder, Co, Us

• Designed strategic operations plan; identified key initiatives to align business systems and process• Orchestrated several digital transformation projects reducing waste by 32%• Analyzed incoming project requests and prioritized delivery to match strategic plan• Implemented change management structure to facilitate a smooth business acquisition• Restructured existing SFDC instance to enhance and support multiple distinct business processes• Diagnosed data infrastructure challenges using BPM of current state/future state• Cultivated a collaborative, highly engaged, and inclusive team

San Francisco, Ca, Us

• Mobilized team to improve change management, scalability, and customer experience• Spearheaded PMO software implementation for the global Customer Success team• Produced PMO documentation for unified project delivery process to support rapid growth• Collaborated with Product, Engineering, and GTM teams to prioritize product enhancements • Created KPIs to track strategic initiatives of staff retention and product adoption• Directed global team of 12 project managers and business analysts• Promoted from Senior Project Manager to Director of Global Project Delivery in under 3 years • Managed highly complex multi-phase projects’ scope and risks for on-time, on-budget delivery• Negotiated customer escalations successfully recover projects and retain customers• Advised stakeholders on strategies to improve operational efficiency using SFDC• Partnered with customers to design project outcomes and success measures• Consulted customers on Agile implementation for process and systems improvement• Coordinated project team of internal & external resources to guarantee superior implementation

Washington, Dc, Us

• Produced and managed a $143M national operating expense budget• Transformed strategic vision into actionable project initiatives to ensure accelerated launch• Simplified budget process with interactive financial modeling and tracking tools and dashboards• Achieved 20% increased efficiency YOY with restructured staffing models maximizing top performers• Piloted +5 strategic initiatives implementing enterprise software - vendor selection thru deployment• Streamlined SFDC use reducing process errors by 26%; introduced process controls and validations• Created best practice productivity models; consulted business on adoption• Established national strategic partnership model; increased revenue 17% growing market share• Motivated high-performing teams including Analysts, Customer Success, and Sales• Relentless learner advanced from Director, Training Services to National Program Manager to Manager, Financial Planning & Analysis