Amanda Muntz Email & Phone Number

North Carolina, United States

North Carolina, United States

Responsible for maintaining showroom and contents within, assisting Merchandising, Marketing, and Production with deliverables to support each sales channel, and jewelry styling for assortment compilations and photoshoots. Serves as the administrative backbone to the merchandising organization; assisting with all logistical and operational details for the merchandising organization.

Raleigh-Durham, North Carolina Area

Customer Service: Maintain superior customer experience for e-commerce channel. Managing customer inquiries, via both email and telephone. Managing special circumstances and needs based on inquiries. Order Processing: Monitor methods/processes for order management and flow to ensure orders continue to process correct and in a timely fashion. Document and maintain up to date records of all changes to order management processes. Coordinate with Manager as well as warehouse staff for most… Show more Customer Service: Maintain superior customer experience for e-commerce channel. Managing customer inquiries, via both email and telephone. Managing special circumstances and needs based on inquiries. Order Processing: Monitor methods/processes for order management and flow to ensure orders continue to process correct and in a timely fashion. Document and maintain up to date records of all changes to order management processes. Coordinate with Manager as well as warehouse staff for most efficient processing of daily orders. Identify special needs with orders as they arrive and route as appropriate. Accounting: Credit Memo generation and credit/exchange processing. Invoice matching and filing. Discrepancy research and resolution. Show less

Raleigh, Nc

Assisted customers in merchandise selection, restocked the sales floor, monitored dressing room and sales floor areas, completed sales and return transactions on register, updated merchandise displays

Charlotte, North Carolina Area

For the men's Polo shop in each Belk store in our covered district I monitored weekly and daily sales goals and performance, merchandised new product lines, executed floor moves, continually updated mannequins, and developed business relationships with each store’s team

Charlotte, North Carolina

Welcomed customer and assisted them in purchase decisions, processed returns, floor sets, informed customers about sales and promotions, organized and restocked the sales floor, changed displays and mannequins, tagged and hanged new inventory.