I was responsible for all aspects of the hotel spa operations. I managed and trained a team of 23 spa staff while implementing a variety of S.O.P.'s. A key role of mine was to ensure the spa meet exceptionally high industry standards and quality measures.

As the spa manager I was responsible for all aspects of the day to day running of the spa business. I was responsible for forecasting, budgeting and then ensuring these goals and targets were reached. while managing the team, I ensured team morale and performance was efficient and productive