As an Account Executive for the Global Housing, Renters Solutions team, I manage multiple assigned client relationships and implementations. I assist clients with identifying areas of opportunity for improvement, processes and procedures.

Represent Aflac Group Insurance as the account contact to clients, field force representatives and one of Aflac's Top 10 Premier Brokers. Effectively oversee implementations and provide proactive measures to ensure the account’s overall health throughout the account’s life cycle.• Provide timely and transparent delivery of account level reporting including claims experience, loss ratio and participation, post enrollment debriefing, decision support tools and enrollment solutions. • Prepare and deliver annual presentations/meetings to broker executives and company directors/heads of departments.• Work with internal and third-party vendors/platforms for ongoing and re-enrollment files.• Serves as single point of contact for Broker and account to review underwriting offer, contract review, execute renewal and re-enrollment strategy including marketing, benefit guides, SPD. • Analyzes, monitors, and executes change requests throughout the implementation phase; ensures defined service level agreements are met.• Collaborate with internal business units to address client issues, billing and accounting, technology with multiple platforms, account enrollment, benefit administration, claims etc. and handle complex escalations. • Update and maintain account profiles and coordination of ongoing administrative services for groups ranging from 5,000 to 65,000 Employees.• Review and advise gaps of coverage or areas to enhance for Accident, Hospital, Critical Illness, Disability and Whole Life Plans (Voluntary Benefits).• Additional responsibilities include weekly/monthly peer training of newer, client managers, special projects assigned and assisting other departments with re-enrollments during 4th quarter.• Adhere to HIPPA guidelines

Source and recruit IT professionals for the largest Health Care provider in SC, State Government, Banks, Law Firms and many other Commercial Clients.• Source for candidates utilizing LinkedIn Recruiter, Monster, Career Builder, Indeed, and JobDiva Database • Tracked applicants through JobDiva (ATS)• Position requirement gathering from hiring managers, department managers and business owners • Placed Contractor and Direct Hire (FTE) candidates• Order management, negotiate compensation/salary requirements and benefit options• Post and refresh job boards, create pipeline for future openings• Prepare submission and employment documents for candidates internally and for Vendor Management Systems (VMS) including Beeline and PeopleFluent• Prep candidates for extensive interview process and debriefs.• Work closely with Human Resource Manager, check references and aid in the orientation process of new hires including drug screenings and background checks• Attend networking events to connect with local top talent • Follow EEO and Diversity compliance standards. Follow company policy and procedures

Responsible for leading a team of staffing professionals in sales, recruitment, order management, and excellent customer service in Office, Administrative, Manufacturing and logistics. Followed full life cycle recruitment which including cold calling, pre-screening, referring candidates, tracking interviews, conducting clearance verification, process new hires, onboard, maintain/audit employee files, verify and process weekly payroll and terminating/ending employment.• Took over under staffed branch, increased to 3 employees first year and grew to 4 second year due to increased profit• Position requirement gathering from hiring managers, department managers and business owners • Placed Contractor and Direct Hire (FTE) candidates• Sourced for candidates utilizing LinkedIn, Career Builder, Monster, Randstad database• Negotiated and established wage rates/compensation for new and current job classifications.• Managed workers' compensation, unemployment claims and OSHA compliance, follow policies and procedures• Maintained company standards for FMLA/ADA, EEO, employee relations and Diversity training• Conducted weekly payroll of 120-185 employees, all new hire paperwork, E-verify, reference checks, drug screenings and backgrounds checks according to the client specifications• Utilized Randstad Front Office (RFO) talent/application tracking system (ATS)• Conducted bi-annual Work Site Evaluations for safety standards at 30+ Manufacturing and Office locations throughout the Columbia area• Responsible for Gross Margin of Branch, profitability, new client development and additional employees working, resulting in an increase of Gross Margin from 68% to 127%• Responsible for Managed/monitored the quality of work for candidates placed at multiple work locations staffing of 120-185 temporary and temporary to hire employees overall• Schedule new employee orientation bimonthly• Fiscal year 2015 ended as #2 Branch Manager for US Territories

Responsible for the oversight, management and development of a team of 24-36 people (Management, regular and part time employees). Provide on-going leadership, team development, employee relations, quarterly business plans, business startup, talent acquisition, conduct new hire orientations, onboard, maintain/audit employee files, processed payroll, budgets/P & L, sales, and organizational goals. Follow all company safety standards, policies and procedures.

Responsible for sales, gross profit, managed human resources, employee relations, talent acquisition, conduct new hire orientations; onboard, maintain/audit employee files, process payroll, training, merchandise, visual presentation, point of sale and store morale. Accountable for receiving, shipping and maintaining communications and development of Associates and Managers through weekly meetings and individual development plans.