▪ Manage the department day-to-day operations to ensure optimal performance▪ Ensure strict adherence to standard operating procedures, regulatory requirements, and company policies▪ Resolve deviations, perform investigations, root-cause analysis, impact assessments and CAPAs as necessary▪ Oversee proper inventory of laboratory supplies, compile and submit end of month data, complete and submit requisitions for necessary supplies for approval▪ Monitor, evaluate and communicate information regarding daily production, equipment performance, and Laboratory Management System issues in an effective and timely manner▪ Manage production schedules to meet laboratory workload demands, evaluate laboratory production processes and make recommendations to maximize efficiency and productivity▪ Assess laboratory equipment needs to ensure adequate testing capacity to meet production goals and manage laboratory operation within defined budget goals▪ Monitor staffs' performance, train and/or mentor new employees, and perform competency assessments▪ Evaluate and counsel department personnel, make recommendations regarding terminating, promoting, demoting and salary changes for department personnel▪ Interview and hire new employees, maintain adequate department staffing, review and approve employee time cards and time off requests▪ Develop, write and implement standard operating procedures and policies as they pertain to the department, identify and evaluate impact of SOP changes on total operations▪ Write equipment, assay and process validation protocols, identify critical control points and develop appropriate test cases to ensure proper validation▪ Manage the execution of validations and implementation of new assays, instruments, procedures and processes▪ Review audit findings, assist in investigation and response to department observations, ensure proper closure of observations

▪ Manage the department day-to-day operations to ensure optimal performance▪ Ensure strict adherence to standard operating procedures, regulatory requirements, and company policies▪ Resolve deviations, perform investigations, root-cause analysis, impact assessments and CAPAs as necessary▪ Oversee proper inventory of laboratory supplies, compile and submit end of month data, complete and submit requisitions for necessary supplies for approval▪ Monitor, evaluate and communicate information regarding daily production, equipment performance, and Laboratory Management System issues in an effective and timely manner▪ Manage production schedules to meet laboratory workload demands, evaluate laboratory production processes and make recommendations to maximize efficiency and productivity▪ Assess laboratory equipment needs to ensure adequate testing capacity to meet production goals and manage laboratory operation within defined budget goals▪ Monitor staffs' performance, train and/or mentor new employees, and perform competency assessments▪ Evaluate and counsel department personnel, make recommendations regarding terminating, promoting, demoting and salary changes for department personnel▪ Interview and hire new employees, maintain adequate department staffing, review and approve employee time cards and time off requests▪ Develop, write and implement standard operating procedures and policies as they pertain to the department, identify and evaluate impact of SOP changes on total operations▪ Write equipment, assay and process validation protocols, identify critical control points and develop appropriate test cases to ensure proper validation▪ Manage the execution of validations and implementation of new assays, instruments, procedures and processes▪ Review audit findings, assist in investigation and response to department observations, ensure proper closure of observations

Supervise the day-to-day operations of the Specimen Receiving and Processing department Ensure strict adherence to standard operation procedures, regulatory requirements, and company policiesPerform department review of source data prior to release to the Quality departmentManage sample cancellation approvals in LMSEnsure the quality of instrumentation (Centrifugation and Automated Sample Handler) is accurately working correctly to preform daily sample processing Perform equipment system diagnostics and replenish Ensure the department is maintained in a clean and organized manner including proper sample, material and supply storage, and that department supplies are within established inventory levelsMaintain adequate department staffing and production work schedules, employee time cards and time off requestsMonitor staff performance, train and/or mentor new employees, perform competency assessments, evaluate and counsel department personnel, make recommendations regarding terminating, promoting, demoting and and salary changes for department personnelConduct routine department staff meetingsInterview prospective new hires and provide recommendations to managementCommunicate information regarding daily production, instrument or LMS issues to managementTrack and trend sample processing/ instrumentation problems and provide end of month data to managementDevelop, write and implement standard operating procedures and policies as they pertain to the department, coordinate the integration of new processes and procedures into the routine workflowEffectively document, investigate, communicate and resolve Specimen Receiving/ Processing issues and sample reconcilliation discrepancies, analyze and resolve deviations, perform root-cause analysis, impact assessments and CAPAs as necessaryEnsure team and department is ready for internal and external Audits

Receive and visually inspect specimens for acceptability Organize and accession specimens for testingDocument, investigate and resolve specimen receipt problemsAccurately and consistently perform and complete all documentation required by regulatory agenciesTrain and provide resources for team members and delegate responsibilitiesCommunicate with departments in the laboratory to ensure work is completed on time.

Receive and visually inspect specimens for acceptability Organize and accession specimens for testingDocument, investigate and resolve specimen receipt problemsAccurately and consistently perform and complete all documentation required by regulatory agenciesCommunicate with departments in the laboratory to ensure work is completed on time.

Receive and process incoming samples in preparation of testingProcess sample cancellations and resubmissionsPerform daily sample reconcilationProcess sample resubmissions and cancellationsPerform refrigerator, freezer and instrument routine maintenanceClean and disinfect work areas, and empty biohazardous waste

Answer customer telephone calls regarding merchandise or existing accountsRespond to questions and concerns about service, and escalate calls appropriatelyConsult with customers to evaluate needs Consistently improve customer satisfaction through expert resolution of conflicts, issues, and concernsReview and audit operational processes, review reports and records to ensure accuracy of all monies tallied from cashiers, prepare night deposit for early morning pick up depositDeliver excellent customer service with a positive, professional attitudeAccurately and efficiently ring on registerProcess layaways, returns, and exchanges Perform other tasks as assigned by manager from time-to-time

Administer and oversee the daily operation of the warehouse including processing, packaging and storage of supplies, materials and equipment. Oversee receipt, storage and shipment of materials and related reporting in accordance with established procedures Assist with the accuracy of the inventory when neededAccount for all materials and supplies in the stores facilities, check for audit goods received into warehouseAssist team members in warehouse with filling productivity ordersAssist with keeping warehouse clean to adhere the quality, safety and Medline Core ValuesEnsure all routine paperwork is completed on time and are filled out accuratelyAssist with creating and relocating new product lot numbers locations for shipment suppliesAnswer customer telephone calls regarding existing accountsRespond to questions and concerns about service, and escalate calls appropriatelyConsult with customers to evaluate needs Consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns