• Conduct detailed public record due diligence investigations on individuals and entities for investment and lending purposes.• Confirm identities and search for aliases through various third-party resources.• Identify, analyze and intelligently summarize complex legal documents including liens, judgments, bankruptcies, criminal records, complaints, and other recorded documents.• Conduct research on social media profiles, derogatory news, and general online presence.• Create detailed, well-written reports for clients based on findings.• Produce accurate, precise reporting in a timely manner.• Communicate with the client relations team to ensure deliverables and timelines are achievable.• Collaborate with outside third-party firms for document retrieval, court runner services, and additional research.

Manage a team of 10- 12 individuals operating in all aspects of internal and external research; including legal documents, court records, PII, lead generation, data entry, and customer records.• Operate as a liaison for communicating between Call Center, Sales, Operations, and Executives• Assist in new business development plans and creating structure for additional entities• Streamlined processes to increase production and eliminate backlog while adding pertinent value to our database• Reduced budget by 25% through negotiations with outside vendors and re-structuring work flow

• Skiptrace individuals, companies, organizations, & business professionals of interest using skip tracing techniques with tools such as CLEAR by Thompson Reuters; Accurint, CourtLink & Risk Management Solutions by LexisNexis; TLOxp; SkipSmasher; Westlaw; and social media.• Retrieve, read, and review court dockets for useful information that assists in account enrichment. • Analysis of CRM database, Salesforce, including lead generation, merging of duplicate records, tracking and reporting, and overall quality assurance. • Lead liaison between sales and research, and research and legal.• Maintain company and CRM due diligence by ensuring that all information is systematically used to enhance the amount and quality of information available at all costs, benefits,and risks. • Employee of the Month: April 2014 & July 2014

• Perform comprehensive background investigations; including criminal and civil history, bankruptcy, liens & judgments, profile search, motor vehicle records, professional licenses, and real property ownership.• Assess Nuclear Security Services by specializing in compliance testing programs which assure that our customers’ security systems meet both real world threats as well as government regulations, including Vulnerability Assessments, Gap Analysis, Systems and Performance Testing, Design & Engineering Services, Technology Integration Services, and Maintenance and Support Services

• Manage all administrative tasks for four senior partners; act as direct liaison between clients and attorneys• Track and account for all expenses including scheduling travel trips and meetings. • Compose and revise legal documents for attorneys, including letters, depositions, and court filings.• Ensure legal documents are processed and handled in a timely and efficient manner in order to comply with appropriate regulations and deadlines.

• Perform Federal, State, and County wide criminal searches through the United States Courts and Legal Systems.• Review and analyze Federal Bureau Investigation’s Fingerprint reports; including knowledge of state statutes and sentencing guidelines.

• Assisted in cases by reviewing and copying evidence, organizing files, and creating spreadsheets.• Attended and provided note taking during meetings with other agencies and AUSAs.• Observed controlled deliveries, arrests, search warrants, and surveillances.• Exposed to reading and interpreting bank accounts, credit reports, mortgage loan procedures and paperwork.

• Responsible for counting, collecting, and receiving large amounts of currency.• Prepared daily banks for all concession and retail stands.• Responsible for balancing the safe and submitting deposits to the bank at the end of each night.• Experience in detecting counterfeit currency.• Handled multi million dollars during Super Bowls and World Series events.

• Assisted in detection of underage alcohol and cigarette sales on South Beach through a Federal Grant.