Amanda Rizzo Email and Phone Number

-Led a $3.3M, multi-year project by establishing schedules, priorities and deadlines for work accomplishment -Responsible for orchestrating a change management program in support of over 500 users-Enhanced rigor in the annual compensation plan change process to increase awareness and efficiency-Developed and analyzed incentive compensation proposals that supported the strategic vision by maintaining regular and effective communication with senior leaders

-Co-led a firmwide project to replace a legacy document management system, with a robust, scalable solution-Regional Risk Manager: Investment suitability exception monitoring and oversight, coordinated non-traditional account review process, managed exception requests for private equity investments, and represented our business unit in recurring risk and supervisory meetings hosted by senior leadership-Privacy Steward: First point of contact for privacy issues within the business, facilitated and supported the compliance privacy policies/procedures through identification, collaboration, continuous monitoring of Data Processing Activities and End User Computing Tools, and served as a subject matter expert for Data Subject Rights requests-Formalized the advisor departure toolkit to support management teams and retain clients-Interfaced with Internal Audit to support audit fieldwork and successful closure of management action plans-Standardized Service Level Agreement ("SLA") process including creating pre-approved SLA templates for inclusion in corporate contracts, maintaining the SLA database, and ensuring SLA reporting requirements were fulfilled

-Managed directly and through four subordinate supervisors, work to be accomplished by more than 60 subordinates-Developed and implemented policies and training programs in support of the business-Coordinated onboarding of new employees by crafting, executing a New Hire Schedule and Provisioning Checklist-Prepared and distributed monthly sales reports to advisors and supervisors to track production and goal completion -Supported departmental growth by identifying lead transfer opportunities across the firm-Facilitated recurring compliance and quality control reviews with advisor teams and supervisors