Amanda Ryder Email & Phone Number

Edmonton, Alberta, Canada

Support and assist Service Supervisor with department resources, including manpower, equipment, tools, and vehicles;Coordinate all phases of the component shop projects. This includes development of quotations, job creation and work scope development, procurement of materials, management of manpower, job scheduling/coordination, quality documentation, HSE, maintain spreadsheets, invoicing, and customer correspondence;Research and source technical information for technicians when required to progress jobs;Support the Service Supervisor in the derivation of quotes, including review of shop technicians’ job break downs, material estimates/take offs and manpower estimates;Support and manage job profitability. Monitor job costs during job progression;Support Service Supervisor with timecard submittals and review;Work towards increasing shop efficiency;Support, monitor and control stock inventory for shop supplies;Identify and promote training opportunities for technicians;Recognize, identify and pursue opportunities for growth;Communicate any and all design request changes (customer requests) to both engineering and service as required;Support client relations by providing feedback as required;Hands-on training and learning the functions and fundamentals of hydraulic components and thier systems.

Edmonton, Alberta, Canada

Home-based custom apparel line. I source high quality garments for HTV application from all over Canada. I also create custom graphics for clients as well as use client supplied graphics for sports teams, corporate wear and uniforms, costumes, family trips, birthdays, and special events.

Edmonton, Alberta, Canada

Provide administrative support to service supervisors from opening to closing and invoicing work orders that are complete and accurate. Coordinate warranty processes to ensure claims are meeting timelines. Collect data and prep reports or summaries analyzing trends of failures or product quality issues. Maintain machine and service data within eXtend. Issue and complete purchase orders for sublet parts & labor. Issue invoices to customers for services rendered in a timely fashion.Submitting Technical Service Information cases to OEM.-Developed administrative processes to centralize the service administration from north branches to Edmonton. -Warranty Administration; Verifying machine warranty coverage, setting up/processing extended warranty. Opening, prepping for claim (Organizing documents, invoices, photos, editing C/C/C text, downloading error code history, fluid sample results, ect., submitting for claim, appealing rejections, tracking and analyzing over & short pays, tracking progress, prepping and submitting for policy claims (sometimes in excess of $250k), cultivating good communication and relationships with OEM reps and warranty groups, working closely with parts, cataloging and tracking warranty parts and their storage, training new coordinators, answering warranty inquiries and providing real time information to Product & Services reps as needed. Factory Campaigns – opening, reporting, closing and claiming, managing current open FC list and monthly reporting. Maximize recovery for each claim

Edmonton, Alberta, Canada

Making sure scheduled deliveries are ready in a timely matter and ensuring that all Ford metrics are met up to the store’s standards with customer satisfaction as priority. Subject to any ongoing training required by Ford.Works with dealership departments and outside vendors to develop profitable, but competitive, pricing structure for aftermarket products and services.Supervises delivery preparation of all sold vehicles, ensuring that purchased options have been properly installed and that all features are fully operational.Coordinates delivery of vehicles to customers.Develops, implements and maintains an owner follow-up program to encourage repeat and referral business, and ensures that every customer is satisfied with the delivery and performance of his/her car. Establishes procedures for addressing customer concerns or complaints promptly.Encourages new business by developing, implementing and monitoring a successful customer tracking and prospecting system.

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

10+ incoming phone lines, sales distribution calls, mail and couriers, POS and cash management, key and license plate management, training of new reception hires for PT.

Inventory control of new car stock, dealer plate and key management, dealer trades, AP/AR accounting duties

Edmonton, Canada Area

Edmonton, Canada Area

Edmonton, Ab

Mills Nissan Edmonton

Edmonton

Medical Office Administration, Current Average 90%

Activities and Societies: Microsoft Office Medical Terminology, Anatomy, Medical Transcription, Clinical Office Procedures

Education record