• Acted as primary liaison with stakeholders; performed initial site surveys and walkthroughs.• Managed team and staffing activities, delegated assignments, and managed performances.• Collaborated on event theme, coordinated event environment creation including décor, participated in themed menu creation and managed contracted vendors.• Managed client expectations and documentation, collected deposits, and prepared initial billings, change orders and final billings.• Managed event transportation, coordinated individual and group arrivals and departures, and acted as primary liaison with event facility or hotel.• Deliver timely event reporting including profit analysis, facilitated client walkthroughs and delivered agile responses to dynamic client needs.• Ensured accurate timely integrated communications with stakeholders, and managed critical relationships with clients, vendors, venue personnel, transportation providers, and caters.• Seamless and professional execution of events from development stages to on site operation and final billing.

• Provide event management support for boutique event management firm for large public events with up to 100K attendees with budgets up to $500K. • Deliver complete event management support services from concept through production to post-event reporting.• Identify, cultivate, and manage event sponsors and strategic partnerships.• Deploy strategic event communications, and coordinate event logistics including event parades.• Participate in event theme development, event messaging and related signage, entertainment and talent coordination, and supervise and coordinate event personnel.• Manage up to 250 event vendors, identify individual vendor scope of work, manage vendor performances and secure vendor revenue.• Coordinated and managed event sponsors deliverables; and coordinated multiple event parades.• Ensure adherence to identified theme budgets, provide post-event audit and analysis and related reporting.• San Diego Restaurant Week: Biannual event featuring over 210 restaurants, 180K diners and eight days of dining in conjunction with the California Restaurant Association.• San Diego ShamROCK, Music Festival Block Party: St. Patrick’s Day festival with 20K attendees and 4-stages across eight city blocks.• Las Mesa Oktoberfest: One of the most attended events in the city with 150K attendees.• San Diego Monster Bash: Halloween party in San Diego’s Gaslamp Quarter including costume competition with over 20K attendees.• San Diego Pride Festival: 3-Day Festival with over 100K attendees. Exercise complete vendor management and selection, and coordinated event volunteers.• La Jolla Concours d’Elegance: Managed event sponsors for world-renowned classic car show including a weekend of VIP Parties, receptions, and tour.

• Delivered excellence in customer services for on-line shopping platform in busy call center.• Ensured timely integrated communications for prompt resolution of customer-related service issues via email, live chats and phone calls.• Identified recurring e-commerce site, vendor, and merchandises issues, communicated deficiencies to stakeholders, and deployed remedies.• Managed and resolved escalated customer service activities for both buyers and sellers.

• Provided marketing and operational support for single-owner franchised stores in California and Arizona.• Managed community parties for franchised locations growing brand footprint and community relations.• Cultivated and managed participation in multiple 5K run events, coordinated donation of yogurt cups for participants, and ensured branding on event collateral.• Recruited, performed employee due diligence,and coordinated interviews for franchise corporate office.• Deployed marketing initiatives on Groupon, Hooked, FiveStar, SavvyShopper, and Talk to The Manager.• Developed social media messaging on Google, Yelp, Facebook, and Instagram.

Supervised children in homes ages 0-6. Lead educational and develpmental activities. Worked with special needs children. Followed routine schedules for meal times, nap times, bathroom breaks, and cleaning. Was accountable to the child's parents.

Ran after school program at an elementary school with 8 staff and 80 students. Maintained great relationships with parents and school staff. Planned and implemented daily activities. Wrote and sent out monthly calendar and newsletter. Lead weekly staff meetings. Ordered and stocked program supplies and materials. Collected donations and managed volunteers. Maintained cleanliness in shared facility. ASES trained. Lead a curriculum based program with games, activities, art projects, and songs. Tutored elementary school kids. Worked in design , excel, attendance program, Word and internet. Personally signed each student in and out of the program each day and connected with parents.

Directly assisted youth programs coordinator. Helped run events and activities in center. Ran after school program. Collected donations. Was involved with youth run business. Wrote a grant. Created multi media flyers. Planned company Christmas event.

Activities Intern for busy vacation Resort