Thirteen years experience in a customer facing role within the pet industry. Areas of expertise and strengths include:• Ambitious self-starter who plans, prioritizes, and completes tasks within fast-paced, deadline-oriented situations.• Exceptional organizational skills and attention to detail in administrative supporting role.• Accurate maintenance of communication logs, including record keeping of daily time and attendance, cash management, retail and sales objectives.• Contribute sharp analytical abilities toward accurately handling large sums of cash, including performing opening and closing duties, maintaining till and till drops, preparing and recording daily and weekly bank deposits, cash over/shorts and placing change orders.• Strong client service orientation that thrives within a fast-paced setting and lead top-performing teams in meeting and / or exceed key goals while building and sustaining valuable customer relationships• Managed and deployed a floor of between 3-14 employees, responsibilities included: anticipating store and customer needs by evaluating and adjusting high-volume store workflow, implementing partner training, staff coaching and feedback initiatives.• Procurement specialist utilizing internal management and ordering databases to ensure seamless day-to-day business operations. Established and maintained accurate par levels of store supplies and merchandise.
Chilly Dogs Inc.
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Wholesale Account ManagerChilly Dogs Inc. Dec 2015 - Present
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Store ManagerGlobal Pet Foods Apr 2014 - Sep 2015Ottawa, Ontario, CanadaGeneral Manager/ Sales Team Lead• Monitored and analysed trends and updated ordering systems accordingly to proactively ensure my team has sufficient stock while adhering to a strict budget.• Conquering merchandising challenges in a high volume store with a very high sales per square foot.• Quickly and effectively handling any issues to ensure customer satisfaction including following up. • Coached my team on how to effectively sell targeted products and motivated them to… Show more General Manager/ Sales Team Lead• Monitored and analysed trends and updated ordering systems accordingly to proactively ensure my team has sufficient stock while adhering to a strict budget.• Conquering merchandising challenges in a high volume store with a very high sales per square foot.• Quickly and effectively handling any issues to ensure customer satisfaction including following up. • Coached my team on how to effectively sell targeted products and motivated them to achieve success. • Coordinated and created a buzz for promotional events both at the store and off site using a variety of methods including grassroots partnerships with rescues and pet related businesses and social media. Show less -
ManagerPet Valu May 2005 - Apr 2014• Providing exceptional customer service• Developing and maintaining valuable customer relationships• Strong sales skills • Hiring and employee development• Pet nutrition (Specializing in holistic products)• Scheduling• Setting and meeting sales goals • Team-building and employee recognition• Strong knowledge of animal behavior• Building meaningful relationships with local not for profit rescues and animal shelters• Employee management and deployment•… Show more • Providing exceptional customer service• Developing and maintaining valuable customer relationships• Strong sales skills • Hiring and employee development• Pet nutrition (Specializing in holistic products)• Scheduling• Setting and meeting sales goals • Team-building and employee recognition• Strong knowledge of animal behavior• Building meaningful relationships with local not for profit rescues and animal shelters• Employee management and deployment• Effective merchandising• Procurement• Inventory management• Loss prevention• Extensive knowledge of the current pet market and pet merchandise• Specializing in exotic birds Show less -
Aviary Expert And Sales AssociateSuper Pet Feb 2003 - Sep 2004
Amanda Smith Skills
Amanda Smith Education Details
Frequently Asked Questions about Amanda Smith
What company does Amanda Smith work for?
Amanda Smith works for Chilly Dogs Inc.
What is Amanda Smith's role at the current company?
Amanda Smith's current role is Wholesale Account Manager at Chilly Dogs Inc..
What schools did Amanda Smith attend?
Amanda Smith attended University Of California, Davis.
What are some of Amanda Smith's interests?
Amanda Smith has interest in Animal Welfare.
What skills is Amanda Smith known for?
Amanda Smith has skills like Pet Food, Sales Management, Procurement, Payroll, Inventory Management, Merchandising, Rescue, Long Term Customer Relationships, Team Building, Social Media, Strategic Planning, Customer Service.
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Amanda Smith
Professional Administrator | Problem Solver | Catalyst For Improving The Customer ExperienceCalgary, Ab -
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Amanda Frasson
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1chloeangus.com
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