Amanda Stauffer Email & Phone Number

Toronto, Ontario

Sr. Delivery Manager Compliance Remediation and Optimization Program & Third-Party Risk Management Program

Toronto, Ontario, Canada

Led and managed end-to-end technology solutions or services delivery for a key business line, portfolio, assigned segment or enterprise area with a clear focus on strategic planning, schedule management, scope, change and issues management, and client communication Acted as a solutions integrator; provided a flexible approach by offering and negotiating options with clients that balance service levels, cost and risk Communicated business vision, goals and portfolio priorities… Show more Led and managed end-to-end technology solutions or services delivery for a key business line, portfolio, assigned segment or enterprise area with a clear focus on strategic planning, schedule management, scope, change and issues management, and client communication Acted as a solutions integrator; provided a flexible approach by offering and negotiating options with clients that balance service levels, cost and risk Communicated business vision, goals and portfolio priorities to team members (Software Developers and Project Managers) Tracked major project deliverables; shared updates; supported initiatives aimed at cost reduction and faster time-to-market Explored new technologies, assess their benefits and provide recommendations Led and united a multidisciplinary technical team that translated business strategies into clear objectives and defined project plans that created sustainable future growth and expansion Show less

Provided business analysis on assigned Programs/ Projects ensuring Program/Project strategic goals and or objectives are accomplished; Engaged IT and Business stakeholders to plan, elicit, analyze, document, and validate system and business requirements Understood the structure, policies, and operations of the organization, and recommended solutions that support the delivery of goals and objectives as outlined in the plan and scope documents Contributed to requirements effort… Show more Provided business analysis on assigned Programs/ Projects ensuring Program/Project strategic goals and or objectives are accomplished; Engaged IT and Business stakeholders to plan, elicit, analyze, document, and validate system and business requirements Understood the structure, policies, and operations of the organization, and recommended solutions that support the delivery of goals and objectives as outlined in the plan and scope documents Contributed to requirements effort estimation at the program/project and portfolio level Coached and mentored junior BAs within the PMO and participated in facilitating BA training sessions for the PMO staff and other areas of the organization Assessed, researched, analyzed and documented sponsor/stakeholder needs in accordance with program/project (infrastructure) delivery life cycle selecting appropriate information gathering and/or modelling techniques to solve problems Recommended process improvements, provided weekly status reports metrics and other exception reports with respect to requirements and program/project scope delivery Show less

Toronto, On

Determine organizational objectives by studying business functions; gathering information; evaluating requirements, analyzing requirements; constructing work-flow charts and diagrams; studying system capabilities; writing specificationImprove existing systems by studying current practice and designing modificationMonitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actionsProvide reference materials for users by… Show more Determine organizational objectives by studying business functions; gathering information; evaluating requirements, analyzing requirements; constructing work-flow charts and diagrams; studying system capabilities; writing specificationImprove existing systems by studying current practice and designing modificationMonitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actionsProvide reference materials for users by writing and maintaining user documentation; providing help desk support; training usersPrepare technical reports by collecting, analyzing, and summarizing information and trendsMaintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practicesContributes to team effort by accomplishing related results as neededSkills/Qualifications: Software Documentation, Software Development Process, Software Requirements, Analyzing Information , Teamwork, Software Maintenance, Written Communication, Promoting Process Improvement Show less

Charged with creating and updating Project CharterDeveloped Technical Requirements document based on business requirements

National Office, Toronto, Ontario

Respond to end-user inquiries with regards to the firm's Extranet, SharePoint sites including Team Sites, Wikis and Blogs Troubleshoot, resolve and escalate business and technology issues pertaining to SharePoint Team Sites and the firm ExtranetPrepare business requirements for toolset enhancements, upgrades and maintenanceConduct UAT for new items and code pushes into the Shared Workspaces production environmentConsult and work with IT on toolset enhancements… Show more Respond to end-user inquiries with regards to the firm's Extranet, SharePoint sites including Team Sites, Wikis and Blogs Troubleshoot, resolve and escalate business and technology issues pertaining to SharePoint Team Sites and the firm ExtranetPrepare business requirements for toolset enhancements, upgrades and maintenanceConduct UAT for new items and code pushes into the Shared Workspaces production environmentConsult and work with IT on toolset enhancements, upgrades and maintenanceDevelop training materials for the firm’s end-users and provide real-time support via the Collaboration Support blogCollaborate with teammates to improve internal processes including the annual business plan, work intake planning, documentation standards, off-shoring project managementConsult with and advise end-users on advanced site implementations while considering their individual business requirementsWork with internal clients to analyze their current business processes to provide advice with regards to increasing productivity using collaboration toolsCreate project sites, customizing each site to suit the project team's needsCreate, design and implement various tracking databases for internal teams including Marketplace Services, Consulting, Audit, Tax and Enterprise Risk Services Develop Communications, Training and Change Management plans for technology implementationsParticipate in presentations and other forms of communication to ensure clear and consistent understanding of all business processes and technical tools in business and technical areasSpecialties: Windows SharePoint Services 3.0, SharePoint 2010, Microsoft Office, End-User Training, User Guide creation, Business Analysis Show less

Liaise with business clients to define and document user and system requirementsPrepare User Guides for new business systemsPrepare Technical documentation based on Business RequirementsPrepare Use Cases to assist development team with requirement implementationCreate Test Cases, and Conditions using Access database for quality control and testingCreate Test documentation including all stages of quality: Planning, execution and User Acceptance… Show more Liaise with business clients to define and document user and system requirementsPrepare User Guides for new business systemsPrepare Technical documentation based on Business RequirementsPrepare Use Cases to assist development team with requirement implementationCreate Test Cases, and Conditions using Access database for quality control and testingCreate Test documentation including all stages of quality: Planning, execution and User Acceptance TestingExecute quality testingPrepare Release Notes post implementationManage deployment process for UAT and production implementationsProject Manage small software releases from concept to implementationFacilitation of JAD sessions with Software Developers and Business ClientsSpecialties: Use Case Documentation, UML (Use Case Diagrams, Activity Diagrams, Domain Class Diagrams, Sequence Diagrams, Entity Relationship Diagrams), Agile Development, MOSS - Microsoft Office SharePoint Server 2007 (Content Management), Object-Oriented Software Development Show less

Centennial College, Software Engineering Technician

Completed 10+ skill upgrading courses including: Programming 1 - Language: C# Software Engineering Fundamentals - Adaptive Approaches.

Seneca College, Marketing | Business Administration, Graduated With Honours

Activities and Societies: Participated in the 2004 Ontario Colleges Marketing Competition, Won 'Best Investment Opportunity' in the 2004.

Learning Tree International, Computer Software Engineering