Amanda Stevens Email & Phone Number

Boise Metropolitan Area

Utilize empathy, compassion, and effective compromise to foster strong tenant relationships, resulting in retaining tenants for over 9 years and significantly maximizing profitsConsistently practice active listening and maintain availability to promptly address and resolve issues, ensuring a high level of tenant satisfaction and efficient property managementOversee property maintenance staff to ensure that the quality of work meets established expectations and standardsConduct market analysis to ensure competitive pricing and alignment with current market trends

Boise, Idaho, United States

Leverage data-driven insights to develop coaching strategies that have increased customer retention by over 10% continuously Adapted swiftly to the pandemic by facilitating virtual team meetings focused on team building, fostering team member positive mental health and trust to consistently drive customer satisfaction above targetActively listen to customers’ wants, interests, and needs to tailor offers, achieving highest sales on my team with over 1400% higher sales than peersDesign and distribute engaging visual aids for trending issues and training purposes, ensuring their dissemination company-wideEffectively communicate and collaborate with the executive team to resolve high-level accounts involving property damageMentor new hires on company protocols while encouraging independent thinking to build their confidence and promote growth