Responsible for year-round maintenance of 1⁄4-acre garden and assisting Tobacco Prevention Manager in development of the Tobacco Prevention and Cessation Program for NARA Northwest. Garden duties include growing and tending to culturally relevant plants for Portland’s Native American Communities, site evaluation, installation of new plants and trees, and identification and removal of invasive plant species.Prevention based role also provides educational opportunities for youth in recovery, covering garden maintenance, landscape restoration, companion planting techniques, and the cultural and medicinal uses of various plants with a focus on educating youth and community members on the differences of commercial vs traditional tobacco.Other functions include creation of logos, stickers, and promotional materials for distribution and social media, providing group facilitation and presentations and assisting in planning events, tours, and conferences.

Assisted customers in resolving outstanding past due account issues. Managed process for accounts receivable and invoicing for high volume accounts including Starbucks through internal and external electronic management systems while developing and overseeing implementation of process improvements related to billing practices for both CH Robinson and external customers.

Performed data entry and appointment scheduling utilizing Navisphere and Google Drive. Was responsible for Less than Truckload (LTL) billing procedures and audits. Performed daily LTL reporting, invoice management and dispute resolution for high volume customers. Developed standard operating procedures and provided training to staff on best practices for LTL auditing practices.

Performed high volume sorting, scanning, and filing of documents from multiple clinical locations and was responsible for processing records for high profile patients.Processed releases of information via Electronic Health Record systems NextGen and Impact.Provided mailroom coverage as needed.

Obtained insurance authorizations for knee injections, physical therapy, and imaging studies such as MRI and CT scans.Provided Per-diem coverage for Medical Records and Mailroom duties as needed.

Managed multi-line switchboard for six clinic locations and administration offices.Managed all aspects of scheduling language interpreters for clinical locations.

Performed all aspects of patient check in and face to face intake processes including data entry, taking copays, and setting up patient insurance for billing.Provided coverage to six Orthopedic, Neurosurgery and Physical Therapy offices.