• Lead and mentor a dynamic team of data analysts, fostering an environment of continuous learning and improvement.• Oversee the development and implementation of data analytics strategies, ensuring that they align with organizational objectives.• Drive the adoption of analytics throughout the organization.• Collaborate with executive leadership and department heads to identify key performance indicators and deliver actionable insights.• Establish and enforce best practices for data management, including data gathering, processing, analysis, and reporting.• Evaluate and recommend new technologies and tools to enhance analytics capabilities.• Maintain awareness of industry trends and best practices in data analytics and insights, applying this knowledge to drive innovation within the team.• Innovate methods for sharing data and insights across the organization to include Regions and Chapters.• Mange analytics platform vendor and ensure that business needs and contract terms are being met.• Oversee the administration of EO’s survey platforms and vendors.• Oversee EO’s yearly survey cycle and ensure organization wide compliance.

• Support the development and implementation of evaluation projects and data collection and analysis activities• Design questionnaires and other quantitative or qualitative data collection, consulting with project teams and providing technical assistance as appropriate• Design, develop, test, and implement complex multi-mode surveys (web, mobile)• Perform daily troubleshooting and problem solving of survey issues encountered by data collection and/or data management in order to maintain usability and functionality• Create reports and run ad hoc queries in response to user needs during field periods. Respond in timely manner and follow up to make sure results are as needed• Assist in the development of reporting deliverables, including monthly or annual KPI reports, memos, slides, data charts, and tables for presenting study findings• Continually communicate with project team members regarding programming status, database management status, and progress of changes/updates

• Responsible for quantitative data collection for the Improving School Climate-DC project• Assist with preparation, transportation, and security of personally identifiable student information• Coordinate with school staff and teachers to ensure efficient and effective survey completion from students• Provide survey instruction to middle and high school students in groups of 10-30 at a time and basic IT support• Help with classroom control and supervision: minimize distractions, monitor students to make sure survey is completed independently, keep track of time• Follow IRB and FERPA protocols to ensure privacy• Able to volunteer in Washington D.C. public and public-charter schools

• Extensive experience in an array of research and tactical project types such as brand strategy, value-ladder mapping, message and concept testing, consumer journey mapping, and online discussion• Assisted all states of project, including kickoff meetings, project agendas, project float and timeline, budget balance, resource distribution, task allocation, project deliverables and milestones, client billings, and vendor invoices• Interacted directly with clients and operational partners on a day-to-day basis coordinating needs and requests, presenting results and reports, and consulting on strategic next-steps• Moderated research engagements among target audiences in online bulletin boards, preparing probing questions for deeper insights and managing project travel and backroom support • Collaborated with colleagues to incorporate innovative strategic thinking methodologies into research practices

• Completed a 140 hour internship in the Office of Institutional Effectiveness• Intimately and simultaneously collaborated with several offices to create surveys, collect and analyze data, and generate evaluative reports• Operate Microsoft Excel with advanced proficiency as a reporting tool and for data maintenance• Used Argos and Banner reporting applications to pull data spreadsheets to help inform decision making• Able to manipulate and create data blocks in Argos to pull data from Banner for more effective data reporting• Populated student enrollment and credit hour spreadsheets• Maintained familiarity and understanding of organizations in higher education and the issues they currently faceRinker International Center, Study Abroad• Aided in the development and administration of survey materials regarding student satisfaction• Analyzed data, investigated the possibilities of patterns and significant differences between students and their experiences while studying abroad• Reported results to study abroad directors of the program and made recommendations based off the resultsStudent Athletic Support Services• Helped associates identify the purpose and needs of an student satisfaction survey• Developed materials based on previous surveys and surveys conducted at other institutions• Developed and distributed the survey using Qualtrics software• Analyzed data for general trends and reported to associatesOffice of Retention and Graduation• Developed survey materials to explore how underrepresented minority students felt about campus culture and climate• Administered survey through Qualtrics software• Analyzed data and identify problematic areas for the university based on the results• Developed questions that expand on the problematic areas to be asked in a focus group• Organized schedules and meeting rooms to hold focus group• Data generated during focus group was used for a final project in a Higher Edu Administration graduate-level class

The Effects of Picture Specificity on Generalization Inference Construction• Reviewed scholarly articles to identify areas of inquiry and develop topic• Conducted a literature review on previous research• Developed and implemented methodology, including the creation of stimulus materials• Organized room reservations and scheduled participants for data collection• Collected data from up to 18 participants at a time• Developed research protocol and codebook to be used for qualitative data portion of study• Analyzed quantitative and qualitative data in SPSS and Excel and reported resultsThe Effect of Text Genre on Inference Construction• Implemented study using e-Prime software• Ran participants and collected data along with several other members of the research team• Coordinated schedules with several other lab associates• Coded and analyzed data using SPSS and Excel• Aided with interpretation and presentation of results

• Held weekly lectures on a variety of topics regarding research methodology, specifically regarding how to write a scientific paper• Developed classroom activities and facilitated discussions• Aided students in the development of research topics, literature reviews, construction and implementation of methodology, and data analysis and reporting• Provided instruction on how to use SPSS and Qualtrics• Held weekly office hours to aide students with class material, the development of research topics, literature reviews, construction and implementation of methodology, and data analysis and reporting• Graded assignments and papers

• Held two tutoring sessions each week that utilized short quizzes, practice questions, board work, and study guides• Attended each class session to inform the development of materials for each tutoring session• Worked with up to 8 students at a time of varying backgrounds and age groups• Developed curriculum and materials specifically for the tutoring sessions