Ensures that health professionals and individuals seeking behavioral health services in Colorado have a positive experience with BHA’s digital products, which range from user-centered websites to technical data exchanges. Oversees the development and execution of digital product training, technical assistance, communications, and feedback collection. Coordinates between the Digital Customer Experience Unit and other teams to prioritize digital product improvements and applies knowledge of… Show more Ensures that health professionals and individuals seeking behavioral health services in Colorado have a positive experience with BHA’s digital products, which range from user-centered websites to technical data exchanges. Oversees the development and execution of digital product training, technical assistance, communications, and feedback collection. Coordinates between the Digital Customer Experience Unit and other teams to prioritize digital product improvements and applies knowledge of health workflows to shape digital engagement strategies. Show less

Facilitated collaboration across teams and behavioral health providers to prioritize digital solutions. Worked with internal and external stakeholders to assess training needs and created tailored educational materials. Built strong relationships with stakeholders using technology products, and developed strategies to improve customer experience. Communicated platform modifications, and announcements to external stakeholders, identified workflow issues, and implemented solutions to streamline… Show more Facilitated collaboration across teams and behavioral health providers to prioritize digital solutions. Worked with internal and external stakeholders to assess training needs and created tailored educational materials. Built strong relationships with stakeholders using technology products, and developed strategies to improve customer experience. Communicated platform modifications, and announcements to external stakeholders, identified workflow issues, and implemented solutions to streamline processes and enhance productivity. Improved information sharing and self-service strategies to ensure a consistent customer experience, while providing timely technical support. Show less

Supported 20 Local Public Health Agencies (LPHAs) in Western Colorado, provided expert guidance on COVID-19 control and mitigation to a wide range of stakeholders, including public health agencies, hospitals, schools, and childcare facilities. Led outbreak investigations, managed data analysis, and identified trends to provide targeted disease prevention guidance. Maintained strong relationships with external stakeholders, conducted research on COVID-19, and managed projects to inform response… Show more Supported 20 Local Public Health Agencies (LPHAs) in Western Colorado, provided expert guidance on COVID-19 control and mitigation to a wide range of stakeholders, including public health agencies, hospitals, schools, and childcare facilities. Led outbreak investigations, managed data analysis, and identified trends to provide targeted disease prevention guidance. Maintained strong relationships with external stakeholders, conducted research on COVID-19, and managed projects to inform response efforts. Participated in the state epidemiologist on-call program and utilized various databases and software for data analysis. Show less

Expert in COVID-19 disease reporting, including understanding state and national reporting requirements, and communicating these to external agencies such as laboratories and healthcare providers. Reviewed incoming reports for completeness, identified discrepancies, and assisted senders in correcting errors. Investigated misreported and missing test results in collaboration with local public health authorities and epidemiology teams. Processed and entered COVID-19 cases into the case reporting… Show more Expert in COVID-19 disease reporting, including understanding state and national reporting requirements, and communicating these to external agencies such as laboratories and healthcare providers. Reviewed incoming reports for completeness, identified discrepancies, and assisted senders in correcting errors. Investigated misreported and missing test results in collaboration with local public health authorities and epidemiology teams. Processed and entered COVID-19 cases into the case reporting system, ensuring accuracy by cross-referencing records. Member of the COVID-19 Call Center, answering epidemiological inquiries during the pandemic. Show less

Provided personalized dog care for clients which included: walking, feeding, playing and exercise. Tracked walks using a dog walk app, provided detailed communication regarding walk details to owners, including photos, and managed waste disposal. Safeguarded the dogs’ physical well-being and ensured they didn’t pose risks to other animals or humans. Returned dogs safely to their homes, met all required pet needs and ensured client's house was secure.

Conducted in-depth analysis of common disabilities among national and refugee populations to identify and address individual needs. Collaborated with staff, cultural mentors, and individuals with disabilities to discuss challenges and solutions. Researched and verified over 40 services, considering factors like cost, transportation, and interpreter availability, and compiled findings into a comprehensive resource manual.

Full-time graduate student pursuing a Master of Public Health with a concentration in global health and health disparities. Through the duration of my MPH program, I focused on addressing health inequities, which included understanding the social, cultural, and economic factors that impact vulnerable populations worldwide.

Led and managed a five-member team during a two-month internship. Planned and defined summer project goals in collaboration with village leaders and staff. Designed and led projects, conducted health surveys, educational programs, and community mobilization efforts. Resolved conflicts among team and empowered teammates through positive coaching. Tracked and reported finances and project data to leadership. Compiled detailed reports on team activities and outcomes, offered analysis and… Show more Led and managed a five-member team during a two-month internship. Planned and defined summer project goals in collaboration with village leaders and staff. Designed and led projects, conducted health surveys, educational programs, and community mobilization efforts. Resolved conflicts among team and empowered teammates through positive coaching. Tracked and reported finances and project data to leadership. Compiled detailed reports on team activities and outcomes, offered analysis and recommendations for improvement. Show less

Performed cardiovascular exercise stress tests on patients at risk for coronary artery disease and interpreted electrocardiogram tracings. Notified physicians of concerning findings and educated patients on heart disease risk factors and prevention. Managed at-home cardiac monitors and provided patient instructions on device use. Called patients with lab and test results, prescribed exercise and handled administrative duties such as organizing medical records and overseeing pharmaceutical… Show more Performed cardiovascular exercise stress tests on patients at risk for coronary artery disease and interpreted electrocardiogram tracings. Notified physicians of concerning findings and educated patients on heart disease risk factors and prevention. Managed at-home cardiac monitors and provided patient instructions on device use. Called patients with lab and test results, prescribed exercise and handled administrative duties such as organizing medical records and overseeing pharmaceutical sample intake. Show less

Performed EKGs on patients, informed medical staff of abnormal readings, and assisted with stress tests and echocardiograms. Educated patients on cardiac monitor usage and responded to rapid response alerts in the clinic.

Administered blood pressure readings during exercise sessions, guided patients through tailored exercise prescriptions, and led weights and cool-down classes for patients. Created goal-tracking worksheets to support patient progress, designed educational bulletin boards, and managed administrative tasks such as new patient intakes and insurance inquiries. Analyzed patient electrocardiogram readings to monitor and ensure safe rehabilitation practices.

Provided exceptional customer service by greeting and checking in guests and outfitted them for memorable rafting experiences. captured guests' adventures through professional photography, promoted picture sales to generate revenue, and maintained daily operations of the shop. Worked closely with rafting guides to ensure safety and well-being of guests throughout their rafting experience.

Drove revenue growth by selling print ads, cold calling prospective clients, and managing national advertising accounts. Built strong client relationships, developed effective sales strategies and collaborated with businesses to maximize advertising impact.

Mentored and trained a 10-person sales team, enhancing their product knowledge, time management, and customer service skills to maintain strong client relationships. Organized daily advertiser lists and newspaper layouts, planned special sections and contests to drive motivation, and managed national advertising accounts with attention to detail. Attended a collegiate advertising conference to strengthen skills in team building, revenue growth, and sales staff management, fostering a… Show more Mentored and trained a 10-person sales team, enhancing their product knowledge, time management, and customer service skills to maintain strong client relationships. Organized daily advertiser lists and newspaper layouts, planned special sections and contests to drive motivation, and managed national advertising accounts with attention to detail. Attended a collegiate advertising conference to strengthen skills in team building, revenue growth, and sales staff management, fostering a high-performing and goal-oriented team environment. Show less

Whitewater photographer that captured thrilling moments on the river. Increased revenue by offering high-quality, personalized photos of customers' adventures. Meticulously documented each guest's experience, providing lasting memories while using tracking systems to monitor sales and customer preferences. Worked closely with guides to ensure the well-being of tourists during their rafting trips which created a secure and enjoyable experience for all.