As a Support Specialist at PayPal, I applied my knowledge and skills to provide excellent customer service and account management to the users of Venmo, the payment platform’s sister company. I have more than 5 years of experience in this role, and I have contributed to resolving technical issues, improving customer satisfaction, and enhancing the user experience, as well as mentoring new hires along the way. Prior, I was also a Senior Project Coordinator at Goodmans Interior Structures, where I managed multiple projects, coordinated with vendors and clients, and ensured timely, quality delivery of interior design solutions. I am passionate about using technology to improve healthcare, and I value teamwork, innovation, and customer satisfaction. I also have years of sales and medical office background experience as well. I am always eager to learn new skills and take on new challenges.