Amanda Williams Email & Phone Number

As the Director of Care Coordinating at Family & Nursing Care, I oversee the delivery of high-quality and personalized home care services hundreds of clients in the Washington DC metro area. With over 10 years of experience in the home care industry, I have a strong background in coordination, solution-oriented problem solving and critical thinking. I lead a team of 12 care coordinators who are responsible for matching clients with the best caregivers, managing schedules, budgets, and ensuring compliance with state and federal regulations. I also collaborate with other departments, such as sales, marketing, and operations, to optimize processes, improve client and caregiver satisfaction, and increase revenue. My mission is to provide the best possible care for our clients and their families, while empowering and supporting our caregivers and internal staff. I am passionate about enhancing the quality of life and well-being of our clients, and creating a positive and inclusive work environment for our team.

Listed skills include Human Resources, Corporate Communications, Critical Thinking, Microsoft Excel, and 10 others.

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  Director, Care Coordinating-Classic

  Family & Nursing Care

  Oct 2020 - Present - Silver Spring, Maryland, United States