Amanda Wilson Email and Phone Number

● Extensive experience working with systems, people; admin, customers and users, and processes across various IT systems, with a particular focus on drawing management and document control, in a variety of roles with different responsibilities.● Passionate about the capture and storage of information to ensure service continuity, systemimprovement and customer satisfaction and standards.● Leveraging business analysis, document writing skills, software testing life cycle or agile methodologies, ITIL and basic logic to ensure the best outcome when involved, across all aspects of the digital landscape.● Committed to the fundamental importance of knowledge sharing and transition planning, team learning through training, comprehensive end to end system documentation, design standards and tools.● Highly respected resource due to quality of output, seeking a more focused role that ultimate contributes to company process improvement.● Extensive experience of GIS, drawing management, engineering and desktop applications including Smallworld, Objective EDMS, Bluebeam, Sincal, ESRI, Gallagher, AutoDESK based products, Service Now, Teams, SAP.