Rejoined Jane.com to lead the rebuilding and relaunch of the e-commerce platform, focusing on strategy, operations, and technology development. • Leadership & Strategy: Develop and execute business plans to drive sales, profitability, and efficiency through strategic digital marketing, merchandising, and data-driven decision-making. • Merchandising & Assortment: Manage all product categories, ensuring a competitive assortment, optimized pricing, and impactful seasonal promotions. Collaborate with sellers to align product offerings with market trends and customer demand. • Operations Management: Oversee daily e-commerce operations, including site merchandising, inventory management, and promotions, ensuring a seamless and optimized user experience. • Cross-Functional Collaboration: Partner with Marketing, Creative, and UI/UX teams to implement seasonal strategies, enhance the customer journey, and support brand growth. • Technology Development: Work directly with the CTO and Product team to design and launch new seller and employee admin platforms, improving functionality and efficiency. • Performance Optimization: Analyze KPIs to monitor performance, refine strategies, and maximize growth opportunities.

Directed Home (hard & soft lines), Baby Lifestyle, and Toys categories on an eCommerce platform. Crafted growth strategies through market research, negotiated pricing for profitability, optimized performance via data-driven assortment management, and led impactful seasonal campaigns. Built Category Teams through targeted talent acquisition, development, recognition, and retention.

Develop and execute strategies for category growth, involving market research to spot emerging trends and competitive preferences. Cultivate supplier relationships, skillfully negotiating pricing for enhanced profitability. Analyze sales data and metrics to prioritize improvements. Optimize category performance through effective product assortment management. Lead seasonal campaigns and promotional initiatives for broader brand reach. Consistently review and assess category performance with a focus on continuous improvement.

Crafted customer tailored plans, offering diverse services like In-Home Designing, Organizing, installation, financing, and loyalty programs. Drove efficient sales closure for repeat business, ensuring seamless project execution from inquiry to installation. Provided leadership on the sales floor, prioritizing training, maintaining store presentation, and fostering a culture of continuous improvement.- Managed the entire project lifecycle from concept to execution, resulting in a record-breaking $41,000 custom closet transaction.- Led philanthropic initiatives as the Market Lead for Holiday Hugs 2015, overseeing activities across three market stores.

Directed daily operations, set sales goals, and provided product trend training. Motivated and coached team to exceed sales targets. Analyzed sales reports for KPI planning. Led recruitment, spending 90% of time on the sales floor to maximize potential.

Acted as a frontline supervisor, ensuring exceptional customer experiences, coaching associates, and linking actions to sales results. Manages labor hours, visual merchandising, and collaborates with Sales Leadership Teams for effective brand execution. Additional duties include floor set execution, product launch support, onboarding, and shipment processing.

Responsible for driving sales and managing the beauty product assortment. Lead a team to ensure exceptional customer experiences, sales targets achievement, and optimal visual merchandising. Skilled in category management, team leadership, and promotions to enhance customer engagement and drive sales growth within the beauty category.

Category management. Customer service. Developing and coaching associate to drive growing business results. Visual merchandising; brand standards and given autonomy to execute sell down and prioritize growth drivers.

Oversaw and trained a team for efficient cashiering operations. Managed transactions accurately, delivered exceptional customer service, and ensured compliance with company policies. Demonstrated expertise in leading cashiering processes, maintaining a welcoming environment, and providing sales support.

Knowledge of Standard Operating Procedures which included security breach procedures and incident and performance protocols. Taught quarterly training and new material training from the Standard Operating Procedures. Mentored new officers or officers returning to duty. I oversaw and managed any training materials and files that needed to be complete for the officers in training. By following the Standard Operating Procedures, I was able to identify prohibited items on the traveling public, their carry-on luggage and checked baggage and prevent such items to be transported.

Conducted all duties under the Standard Operating Procedures as a Transportation Security Officer. Monitored, directed, and scheduled duties of 30+ Security Officers to ensure that established goals and priorities were met daily. I supervised employees while conducting security screening of passengers, their personal property and their checked baggage. I took the place of a supervisor at any given time that one was not available. I made effective decisions in both crisis and routine situations in a professional and courteous manner. I adapted to readjusting my priorities to pressing and changing passenger and employee demands.