Business Operations Analyst - Lead
CurrentManage day to day activities of the hardware & software process. Record and maintain assets within the CMDB Repository. Monitor the repository for accuracy & consistency. Analyze data and creating reports. Maintain data continuity within the IT Asset Repository including Asset Models. Track and govern compliance of the process. Gather and report on process metrics. Escalate any issues with the process to the Process Owner. Assist with audits and report generation. Collect and retain asset data for risk and cost assessment. Manages IT relationships and concerns, working alongside the Global Technology Services team and any relevant Project Manager, Asset Owner, or Configuration Manager.Help make decisions, allocate resources/returns, execute responsibilities and undertake risk management, whether financial or otherwise, with an objective of protecting and promoting the interest of the shareholders, management, board of directors and the employees.Identify the right asset for the right purpose within the organization while maintaining standards throughout vendor management, sourcing, receiving, and contract management.Examine the management controls within the infrastructure. The evaluation of obtained evidence determines if the information systems are safeguarding assets, maintaining data integrity, and operating effectively to achieve the organization's goals or objectives. These reviews may be performed in conjunction with a software audit, internal audit, or other form of attestation engagement.Financial Management- help in planning, analyzing, directing, and controlling costs. The goal is to have an accurate account of what an organization is spending in order to maximize resources and control spending. Work closely with the Configuration Manager and Asset Owners to ensure complete and accurate records